HOTEL REFORMA

1 Emmanuel Araujo - 3 months ago

The rooms are in terrible condition. Horrible service and bad attitude of the owner. We asked for a refund and they refused, we didn't even stay 10 min there. Was charged 450 mxn and if you want to use the t.v they ask for 200 mxn more. If you want the worst rooms for high prices this is the place for you.

5 Seiya Uzuhano - 4 years ago

It's a beautiful place for rest and have a nice experience in Cholula

5 trxsshg - 10 months ago

Good

3 Ricardo Bautista - 3 months ago

(Translated by Google) We arrived early, the owner of very dry start. The costs are high considering the conditions. The proximity to the pyramid is very good.
The hot water takes a long time to come out, they do not allow you to bring your own key and they close the access at night, therefore you have to ring the bell and it is evident that the staff is asleep.
No towels, no soap, no nothing.

(Original)
Llegamos temprano, la propietaria de comienzo muy seca. Los costos son altos considerando las condiciones. La cercanía a la pirámide es muy buena.
El agua caliente tarda mucho en salir, no te permiten llevar tu propia llave y cierran en la noche el acceso, por lo tanto hay que tocar timbre y es evidente que el personal se duerme.
Sin toallas, sin jabón, sin nada.

2 Frida Quirarte - 4 months ago

(Translated by Google) The location is excellent, the lady who attends is friendly, but what is terrible is that they do not give you a key to the room, you have to be ringing the bell to open it, the hotel closes at 11:00 pm, after that time They close the whole hotel. The sheets are very old and the bathroom is small and seems dirty because of the type of tile it has. The most terrible thing of all is that they hardly have water, you have to wait a long time for the water tank to recharge, if not, you have to be carrying buckets of water to be able to go down to the bathroom. To watch TV you have to leave a deposit of $200 for the remote control. Personally I do not recommend it, for $200 pesos more you can get better accommodation elsewhere. Good points is that the hotel has history and I like that it is quite full of plants and has parking

(Original)
La ubicación está excelente, la señora que atiende es amable, pero lo que resulta terrible es que no te den llave de la habitación, tienes que estar tocando el timbre para que te abran, el hotel cierra a las 11.00 pm, después de esa hora cierran todo el hotel. Las sábanas están muy viejas y el baño está pequeño y parecieran sucio por el tipo de azulejo que tiene. Lo más terrible de todo es que casi no tienen agua, hay que esperar muchísimo para que se recargue el tanque del agua, si no, tienes que estar llevando cubetas de agua para poder bajarle al baño. Para ver la tele tienes que dejar un depósito de $200 por el control remoto. Personalmente no lo recomiendo, por $200 pesos más puedes conseguir mejor hospedaje en otro lugar. De puntos buenos es que el hotel tiene historia y me agrada que esté bastante lleno de plantas y cuenta con estacionamiento

1 Ruth Munguia Luciano - 3 months ago

(Translated by Google) TERRIBLE SERVICE
NUUUUUUUUNCAAAAAAAAA GO!!!!

It is central but very horrible.
The mistake was not asking to be shown the rooms, when I saw them I wanted to cancel (you pay 450) I did not have 10 minutes so I asked to cancel and they would return the money, I wanted to negotiate that there would be 50 pesos left, but the Lady's terrible attitude " owner"
When I said I would report them to Profeco, she pretended not to be the owner.
Never Go!

(Original)
PÉSIMO SERVICIO
NUUUUUUUUUNCAAAAAAAAA VAYAS!!!!

está céntrico pero muy horrible.
El error fue no pedir que te muestren las habitaciones, cuando las ví quise cancelar ( pagas 450) no tenía ni 10 minutos que pedí cancelar y que me devolvieran el dinero, quise negociar que de quedarán 50 pesos, pero Pésima actitud de la Señora "dueña"
Cuando dije que los reportaría con Profeco, fingió no ser la dueña.
Nunca Vayas!

1 Sandra Mayer - 11 months ago

(Translated by Google) The place is unpleasant, everything is extremely dirty, the bathroom smelled very bad, let alone the beds, I could no longer bathe because it was extremely disgusting, there is no bath soap or shampoo, less towels, all old and broken things from the bathroom, the bad internet did not arrive, apart from having a bell that is very annoying, and already being asleep, it turns out that the receptionist opens my door, bone insecure, it makes me think that she did not realize that the room was occupied, and he wanted to get in, I do not recommend it. Bad place to stay.

(Original)
El lugar es desagradable, todo sumamente sucio, el baño olía muy mal, y no se diga las camas, ya no me pude bañar por lo sumamente asqueroso que estaba, no hay jabón de baño ni shampoo, menos toallas, todo viejo y cosas rotas del baño, el internet malo no llegaba, aparte tienen un timbre que es muy molesto, y ya estando dormida, resulta que la de recepción abre mi puerta, ósea inseguro, me da a pensar que no se dio cuenta que estaba la habitación ocupada, y se quiso meter, no lo recomiendo. Mal lugar para hospedarse.