Hotel Royal Puebla

5 Explorer - 6 years ago

Clean and good service

5 Nessi k - 2 years ago

One of the best ... period

5 Laura Lantz - a year ago

Great

4 Ana Osorio - 2 months ago

(Translated by Google) Clean, spacious, room for 6 people with 2 King and 1 double and at a good price.
Bathroom big enough.
I give it 4 stars because the water ran out twice and you had to go downstairs to say there wasn't any and they were going to turn on the pump.

It has a games area with a pool table ???? although the cost is separate for its use

(Original)
Limpio, espacioso, habitación para 6 personas con 2 King y 1 matrimonial y a un buen precio.
Baño suficientemente grande.
Le pongo 4 estrellas porque se acabo el agua dos veces y tenias que bajar a decir que no había y ellos iban a prender la bomba.

Tiene un área de juegos con una mesa de billar ???? aunque el costo es aparte por el uso de ella

1 Marisol Torres - 3 weeks ago

(Translated by Google) Lousy place. If you want to suffer it, stay there, if you want to rest, look for another space. For work reasons I have stayed there several times (obviously I won't do it anymore). The last one was the last straw, I wanted to take a shower and after waiting a long time I never had hot water, I told reception and they only told me that they were going to check it, I waited and nobody went to my room nor did they answer me again, and how could At one in the morning I told them that I was going to sleep, because I left early, that they have my refund ready. The next day, how at 7:15 am they answered me with: "Excuse me miss, they already checked and if the heater is bad, we can offer you another room so you can take a bath." I already had to leave, so I didn't take a shower and obviously they didn't give me any money back.

reception

(Original)
Pésimo lugar. Si quieren sufrirla quedénse ahí, si quieren descansar busquen otro espacio. Por cuestiones de trabajo me he quedado varias veces ahí (obvio ya no lo haré más). La última fue el colmo, me quería bañar y después de esperar un buen rato nunca tuve agua caliente, avisé a recepción y sólo me comentaron que lo iban a checar, esperé y nadie fue a mi habitación ni me volvieron a responder, ya cómo a la una de la mañana les dije que ya me iba a dormir, porque salía temprano, que tuvieran listo mi reembolso. Al otro día, cómo a las 7:15 am me respondieron con un: "Disculpe señorita, ya revisaron y si está mal el calentador, le podemos ofrecer otra habitación para que se bañé". Yo ya me tenía que ir, así que no me bañé y obvio no me regresaron nada de dinero.

recepción

1 Chokey GB - a month ago

(Translated by Google) Horrible rooms without curtains, super small windows, it does not have a good internet signal, the TV is the same, we came for a walk we just wanted to rest and from 7:30 a.m. they had a scandal because unfortunately for us, my family's room and ours apparently is downstairs in the laundry room it's horrible and not even to complain because there is no telephone in the rooms you have to go downstairs because if you dial your cell phone they take a long time to answer IT'S NOT LIKE TO COME AS A FAMILY AND LESS TO REST the employees bring a terrible racket

(Original)
Horribles habitaciones sin cortina ventanas súper pequeña, no tiene buena señal de internet, la tele igual, venimos de paseo solo queríamos descansar y desde las 7:30am se tenían una escandalera porque para nuestra desgracia el cuarto de mi familia y el nuestro al parecer está abajo de la lavandería en fin un horror y ni para reclamar porque no hay teléfono en los cuartos tienes que bajar porque si marcas de tu cel tardan en contestar NO ES COMO PARA VENIR EN FAMILIA Y MENOS DESCANSAR los empleados se traen una escandalera espantosa

4 ERIK LÓPEZ - 3 months ago

(Translated by Google) Excellent location, 430 the cost of the room, ideal to rest, only that the pillows are hard and uncomfortable to sleep, if you want to watch a movie on TV your internet is slow, but from then on everything is fine your parking lot is very wide

(Original)
Excelente ubicación, 430 el costo de la habitación, ideal para descansar, solo que las almohadas están duras e incómodas para dormir, si quieres ver alguna pelicula en la tele su internet es lento, pero de ahí en fuera todo bien su estacionamiento es muy amplio