Hotel Frida

Calle 2 Nte 206, Centro histórico de Puebla, 72000 Puebla, Pue., Mexico
Hotel
User Reviews

2 Maid For You - 4 months ago

Worst experience!
They gave us room with no windows and AC didn't work.
They refused to change room and staff was rud!!

4 Ruben Hernandez - 3 years ago

Is very clean but they need air conditioning and a elevator. Very good location

5 Ника Ан - 4 years ago

Very comfortable, very clean and cozy place. Wifi was working just great. Location is perfect. The parking is in a few blocks away from the hotel, but you shouldnt worry - stuff will help you with that, you can just leave your car near the front door. Just remember to ask for a room with a window.

1 Sviatoslav Ivanenko - a year ago

I don’t usually write bad reviews, but this one is definitely worth it.
First of all, they asked me to leave my passport as a deposit for the AC remote control, which seemed ridiculous, so I just used the fan instead.
Secondly, on my last day I asked if I can vacate the room and leave my luggage at the reception and go for a walk, to which they agreed without mentioning any specific time for me to come back for it. I came back later on and asked to take something from the bag, which again was met without any issues. However, when I returned once again to put my laptop back in the bag as it started to rain heavily, the older lady at the reception insisted that I should take all my bags and leave immediately. I really needed just half an hour more to have dinner before I leave, but she was adamant, so I had to take all my luggage to cafe in the heavy rain. Honestly, I wouldn’t complain if that happened at some cheap place, but at the hotel like this you expect better attitude from the staff. It’s kind of sad that your stay at a nice place like this can be ruined by lack of proper communication from personnel. Will definitely not stay here again.

5 martine abc - 3 years ago

Very well located, nice room, smiling personel at the reception, very clean, freebee coffee, apple, cookies in the morning.

3 Giovanni Gtz.F - 4 years ago

The hotel Frida was a good experience, the service it's nice and you got anything around you

3 molly mavaz - a year ago

The air conditioner doesn't go lower than 16 Celsius which makes the room hot

Map Location
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