3
maggie roberts -
3 months ago
Good reasonably priced food and drinks, really poor service.
Since I live in Oaxaca I have visited this restaurant many times often to celebrate birthdays of friends. There is a good range of pizzas on the menu and they are well priced and delicious. There's also pasta and salads on offer and the drinks are reasonably priced.
Unfortunately, yesterday when I went to the restaurant with some friends visiting Oaxaca we were greatly disappointed by the service. It seems there are new staff who unfortunately appear to not have been trained well (or at all) and others seemed disinterested in their job. Several times we had to try and attract the attention of the 8 staff that were working in the terrace section.
The setting of the terrace (newly acquired) is great as it's modern, airy and clean. It is therefore strange that the wait staff appear not to share the same standards, some had dirty clothes which is not a good image for a restaurant.
If this had been my first visit I would probably never return again. However, I did speak to who I assume was the person in charge on the day to express my views which I hope will be taken into consideration and improvements made. I think it’s important that management make an effort to train their staff and ensure they are a positive representation / image of the restaurant.