Hampton Inn by Hilton Monterrey/Galerías-Obispado

5 Janie Cedillo - 2 months ago

The breakfast was delicious and Mari's service in the breakfast area was exceptional. The front desk staff was also
pretty nice and the rooms were very clean. I'm definitely going back.

5 EMC MEN - 3 weeks ago

We were in town on a family trip and everything was great the service the rooms were clean and the breakfast was delicious. I would definitely recommend this hotel the staff is very nice we felt very welcomed.

3 Kidz Kloset - a month ago

The hotel did not have my reservation booked and the front desk clerk took an hour and a half to finally sort out the issue and provide me with my room key. This was after a full day of traveling ????

4 Felipe González - 3 months ago

Room not very thorughly cleaned before my check-in. Noise AC unit. Hallways not climatized.

5 Steve Oplatek - 9 months ago

Good breakfast, great staff , reasonable prices. Live the Hilton app. Spotless rooms. It's located real close to a mall about 250m so shopping and dinning are no issue.

4 ____ - a year ago

Comfy place. Comfy bed. Nothing fancy. Cracked or missing mirrors. Temperature was good throughout the building. Good parking. Hard to arrive if on the other side of the highway. Didn't see much staff around but they were bilingual. Cute receptionist Johnny. Good breakfast. Clean pool. Fitness center. Wifi worked. Basic TV but no guide menu. Price was acceptable.

3 David - a year ago

I did not feel safe here so I went to the new nearby Hilton Garden instead. The hotel needs to improve its procedures especially in the public areas compared to many other hotels. No hand sanitizer in the lobby and staff were not at the front desk. Great location though next to the McDonald's, casino and shopping center. Be careful to check your bill they charge in dollars and make a profit on the exchange rate.