Tiffany & Co.

Av Moliere 222, Polanco, Polanco II Secc, Miguel Hidalgo, 11550 Ciudad de México, CDMX, Mexico
Jewelry store Gift shop Jewelry designer Jewelry engraver Watch store
User Reviews

1 Thomas Kendall - a year ago

I came back in November. They refused to clean my wedding band (from Tiffany of course).

4 Tammy Hernandez (Tammyhtherealtor) - 3 years ago

Has a very good jewelry can be a little bit expensive

3 Minerva A. - 9 months ago

(Translated by Google) Our visit was very pleasant and enjoyable, all thanks to the friendly salesperson who served us. He did his best to find the parts we were looking for and was very flexible at all times. I recommend you look for Santos, the boy who attended us. The only thing that I found negative is that they have no more than 2 salespeople so the entrance to Tiffany is very slow, they make you wait at the entrance and the guard is quite inflexible, lacking in kindness and manners. In no other Tiffany in the world that I have visited have they had so few staff and they have been so rude when wanting to access the store, it is something that unfortunately I only see in Mexico and it makes me lousy. It's elitism and doesn't make the customer experience what it should be - enjoyable and exciting from start to finish.

(Original)
Nuestra visita fue muy placentera y agradable, todo gracias al amable vendedor que nos atendió. Hizo lo posible por encontrar las piezas que buscábamos y se mostró muy flexible en todo momento. Les recomiendo busquen a Santos, el chico que nos atendió. Lo único que me pareció negativo es que tienen no más de 2 vendedores entonces la entrada a Tiffany es muy lenta, te hacen esperar en la entrada y el guardia es bastante inflexible, falto de amabilidad y modales. En ningún otro Tiffany del mundo que he visitado han tenido tan poco staff y han sido así de groseros al querer accesar a la tienda, es algo que lamentablemente sólo veo en México y se me hace pésimo. Es elitismo y no hace la experiencia de cliente lo que debería de ser: algo agradable y emocionante de principio a fin.

1 Claire Bonniou - 3 months ago

(Translated by Google) Unfortunately they don't answer the phone, and no matter how much you leave a message with your number, they don't return the call either. I left a bracelet to be repaired, it was going to take 3 weeks, 5 weeks passed and they are not giving news of the service order. Not the level of care you'd expect from such a luxury brand.

(Original)
Lamentablemente no contestan el telefono, y por mas que dejes un mensaje con tu numero, tampoco devuelven la llamada. Deje una pulsera a reparar, iba a tardar 3 semanas, pasaron 5 semanas y no estan dando noticias de la orden de servicio. No es el nivel de atencion que se esperaria de tal marca de lujo.

5 Cin Casillas - 4 years ago

(Translated by Google) Delighted with the attention! My mother loved the key that I gave her, the quality and service are totally worth it. Although I also wanted to take her the new perfume but they no longer had :(

(Original)
Encantada con la atención!!! Mi madre amo la llave que le regalé, la calidad y el servicio valen totalmente la pena. Aunque también quería llevarle el nuevo perfume pero ya no tenían :(

1 Oliva Cruz Jorge Andres - 3 years ago

(Translated by Google) The worst service
I went to buy, and in two months they never gave me my order even having paid more than half of the total price.
I complained and nobody answered.

(Original)
El peor servicio.
Fuí a comprar, y en dos meses nunca me dieron mi pedido aun habiendo pagado más de la mitad del precio total.
Me queje y nadie respondio.

3 Iz Nuriaelizabeth - a year ago

(Translated by Google) The service is good, but I have already had two repairs on my tiffany chain! Has the same thing happened to them?

(Original)
El servicio es bueno, pero ya llevo dos reparaciones de mi cadena tiffany! ????les ha pasado lo mismo?

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