El Palacio de Hierro Polanco

5 Andrea Gregor - 6 months ago

It is too big and has too much stuff since it has 3 floors.

In the gourmet part, it has wines, liquors, beers, coffee, tea, non-alcoholic beverages, food, snacks and candy.

There is also the electronics section which consists of televisions, cell phones, cameras, computers, tablets, musical instruments and video games.

Another home section consists of things to decorate your home such as appliances, furniture, kitchen, mattresses, table/bar, bathroom, pets, decorative items, luggage and exercise equipment.

There is also a beauty site where you can find facial care, makeup, perfumes, hair care, body care for women and men. There are watches and jewelry, and clothing.

A lot of brands like Boss, Burberry, Chanel, Coach, Dolce u0026 Gabbana, Fendi, Gucci, Hugo Boss, Jimmy Choo, Louis Vuitton, Prada, Versace and much more.

And not only that it also has plenty of restaurants if you get hungry after walking a lot. I highly recommend this.

5 Stephania R - a year ago

You have all the high end designers here from Louis Vuitton to Hermes to Dior etc… they take proper measures for COVID when you enter with temperatures and hand sanitizer. You can shop till you drop here

2 Mark M (Pimiento463) - 2 months ago

Going to CDMX was an overall positive experience and "El Palacio" was no exception. We'll start with the positive first and I'll give an overall idea of the experience.

Here in the U.S., we have malls with multiple independent stores, whereas this is a store with multiple branded "boutiques" within the same store - think luxury boutiques/Best Buy/high-end patisserie and bars, all under one roof. After an hour and a half in the store, we ended up buying a couple pieces and then proceeded to their rooftop bar for a glass of wine before our dinner.

Now on to the not-so-good...going to a foreign country to be followed around a store, by MULTIPLE staff members is not so fun. I will let the reader of this review make your own assessment as to why that might be. At first, I thought I was seeing things and then when I saw a person from a section I visited 20 minutes before conspicuously watching me was a bit unnerving. Then, when I saw other staff peeking around corners and asking "do you need assistance?", it became a little crazy. I was over the whole experience at that point and I wanted to pay so I could leave.

I live in greater Houston, so everything available at this store, I could get at home. Definitely, no need to go back when I visit again.

5 Rui Li - a month ago

Alfredo and Manuel Garcia from concierge helped me a lot about finding the item that I need, they are so patient and so enthusiastic about my selections. Give them 5 star+ and my respect!

5 Martin Tuason - 2 years ago

Great shopping! Great food court! I found lots of great cloths for my daughter. I got to eat cinco jotas with pan con tomate. Good pizza and sushi. Even great churros.

1 Jeff Mastin - 2 months ago

If you want to go to a place full of pompous people who think they’re god’s gift to earth.

This place fancies itself Mexico’s Rodeo Drive, in a box. But their shops are half filled, relatively, and only stock the basics. They’ll list one marquee item, just to convince you it’s “luxury”. Meanwhile, they’ll sell you something you could pick up at a Best Buy, Ceconomy, Elkjøp, Argos, etc in the budget, last season bin for a 50–100% markup.

Sure, whatever, typical low class make-you-feel-like-trash-so-you-think-we’re-high-class shenanigans. It would all be fine if their service actually matched. Except it’s worse than Liverpool, with half the selection.

Do yourself a favor and avoid this place, just use Amazon. For all their evil corporatocracy, at least the prices are better and they offer good service.

5 Malik Stewart - 3 months ago

Great mall. Reminds me of Lennox (ATL), North Park (Dallas) and K of P (PA); but even more upscale and Euro stores. Unique design also and Dom Perignon kiosk (and Glenfiddich) on the ground floor