Stadía Suites Mexico City Santa Fe

5 Joy-doh - a month ago

Rooms were clean, it's a comfortable place to stay since it's nearby restaurants. When we arrived and went into our room it wasn't the room we booked so we had to wait about 10 minutes for them to give us the correct one. We had an early flight next morning so they brought us our breakfast the day before, which was quite nice. I loved how there is a kitchen, with simple cooking tools for us to cook if we wish. Definitely visiting again when I am in Mexico City

4 Thibault Maitre - a week ago

For those in need of a clean and comfy accommodation in the neighborhood, this is perfect.

4 Love N Gratitude - 8 months ago

They need help and/or training.

I came home after a long day ready to shower and go to bed to face another long day tomorrow. When I opened the door there was a weird noise that I could not place. When I identified the sound I was horrified. My hand blender was in the sink broken and still on. My mom bought me a package of blends for Christmas and it came with the blender. How did housekeeping think this was going to go? Next time they shouldn’t touch anything if they don’t know what it is.

For days I have been without Ethernet. I ended up buying office space, which defeats renting a hotel room suite with a wall so you can have private space to work. Had I known ahead of time I would have booked a standard room at a reduced rate.

The room was supposed to come with a kettle. It took them over a day to deliver it. This was supposed to be standard and included.

I was charged by their partner restaurant for taking food to go. I have never seen this happen in Canada, America, the Caribbean, France or London.

It took hours to check in. (Maybe they should have removed the room from their inventory. Someone sent me an email that my room was subject to availability, which should have been a red flag but I didn’t see the email until the next day. How is a room subject to availability if it is already booked?)

My suite is cheaper elsewhere. For the money I’m paying I shouldn’t have to endure the ridiculousness.

There are two workers at the front desk who are awesome. Unfortunately I cannot recommend this hotel.

Update: the hotel offered to replace the frother or hand blender as an apology and let me check out early. Changing to 4 stars.

5 Deb Dudley - 3 months ago

Quiet and spacious suites. Wonderful staff.

5 Anupam Mishra - 3 years ago

It is so cool to stay such a nice place. Rooms are bigger and the view from my window was amazing. The breakfast was full of variety and delicious. Staff is very courteous and helpful.
You guys are doing a great job. Keep up the good work.

2 SAM Ramani - 8 months ago

not like a hotel they are like apartments

I stayed at this hotel no breakfast no swimming pool just speak Square apartment rooms
My Sim card in my private bag and a little private book I add went missing from my room
I didn't really feel safe they
Great points all the washing machine kitchen everything feels to be working good great wi-Fi
But overall like a very ghostly vibe
It's not really like hotels it's more like apartment
I went for a walk to the near park
Some dodgy Scooty guard try to follow me
I quickly walk
And he pointed at something in a bag

5 Bruno Silva - 3 years ago

The Hotel overall is pretty good. Clean, organized and well decorated. The rooms are reasonable in terms of size. Higher rooms have a privileged view. It is close to a great mall and other good restaurants and bars. The staff are very attentive and polite making the service excellent.