Mexico City Marriott Reforma Hotel

5 Don Mosca - 3 months ago

Don't forget to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a hotel. This website will compare thousands of booking websites and usually will have rooms a lot cheaper compared to others! You're welcome :)! This place is one of the most well known in the area. I have been coming here for a long time. If you stay for a few days you definitely won't regret it.

Great location and hotel. The M Lounge is super comfortable and service is fantastic! - rooms are average, and unless you pay extra for view, your window will face another building

5 Scott Peer - 4 months ago

Quiet, comfortable, and well-appointed hotel. We were fortunate to have access to the Club floor. With it's very nice outside deck and meals - it was a great place to unwind from busy Mexico City.

The best part of staying at this hotel, however, was the care and service provided by three spectacular employees on the Club floor - Karina, Magdalena, and Mauricio. These three people really made the Marriott Reforma our "home away from home" while we stayed there.

Thank you!

2 Steven Richards - 2 months ago

Hotel was great especially the M club.... EXCEPT we used the ice machine because it had a water purifier on back of it. I got sick soon after with Traveler's diarrhea.
Later we investigated further and discovered the water purifier behind the ice machine was not hooked up to the ice machine at all and they were pumping straight non drinkable tap water in to make ice with.
This is not acceptable and is deceptive.

4 joel m.-d. - 6 days ago

This was my second choice for this last minute visit to Mexico City. Considering a difference of $400 USD per night I went with this location over Polanco location. Rooms and amenities are great. I have had breakfast and dinner and both were good.

The Polanco location is just as good but this week the rates were much higher than previous visits and I could not justify it. If you are here for sight seeing then Reforma in my opinion is a better location.

4 Henry T - 2 weeks ago

Great location nearby Zona Rosa and The Angel of Independence.

My room was a bit disappointing, after a quick inspection, I noticed the mattress was old and weathered seemly placed in the room the same decade the carpet and lounge chair were installed. I’m glad I brought my plug because this is the first place I’ve come across without a USB port, not even in the alarm clock. The water pressure in the bathroom was definitely lacking partially due the buildup on the shower head. The two hot tubs by the pool were having issues the first two days I was there, one wasn’t hot enough and the other one didn’t have the jets. There were a number of issues here that I don’t normally see I the Marriott brand that makes this location subpar.

The staff was great though and very accommodating. Everyone from the front desk, bartenders, maids and attendants were cool. My room, even though outdated, was very quiet with very little hallway and exterior traffic noise.

5 Miranda Miller - 3 months ago

I really enjoyed this hotel and the area in which it’s located. Wifi was good for work, room service food was delicious, Monserrat and her colleagues on the front desk were a delight, and my room was comfortable and clean throughout my stay.

The hot tub by the pool area was nice, and the sauna was even better. Will stay again for a business stay.

3 Neri Castelazo - 2 months ago

The staff was pleasent and attentive, however, the key cards kept inactivating making it very inconvenient. I had to go down to the lobby everytime to activate them. Also the USB plugs were not working with out the charger connection plug. I would recommend changing your key card system. I know they explained that sometimes keys get inactivated if they are next to electronics which I made sure not have next to but that would still not work. Also, I traveled with my dad who was on a wheelchair, the Marriotin Mexico City Reforma, did not have handicap access to get to the spa, pool area which was very inconvenient for my dad to use the amenities. I feel that people with handicap inability should be able to have the same treatment and not be limited.