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Anne Meyer -
2 years ago
Jaleo had advertised special paquetes for Mother's Day. Mother's Day is not usually a good day for restaurant food but I didn't want to cook my own dinner, so the Saturday before on the recommendation of a friend, we called and placed an order for paella de mariscos to be delivered Sunday at 4:00. 4:00 came and went, as did 4:30. No one one answered the phone so at 4:45 we decided to drive to the restaurant. A sign on the door recommended their delivery service and they did have a record of our order, but no one had prepared it . Five minutes, they said. 45 minutes later, after several errors in coming up with all the items in the paquete, we received a bagged order. The paella was horrible, greasy, with no seafood, only tiny pieces of overcooked vegetables and strips of meat that appeared to be from chicken feet. The potatoes were cold and dry. It was a great disappointment. To make matters worse, the person taking our payment was not wearing a mask and asked for a tip!