4
Mitchell Davis -
5 years ago
Excellent for the most part. Stayed in the queen/double room. Clean rooms but showing some age in parts. Each room has a dedicated wifi access point. Internet was sufficient. Beautiful table setting upon arrival. Multiple light bulbs out throughout the room. Ironing board was terrible but iron itself fine. Housekeeping did a great job everyday.
Can hear the neighboring bars and clubs late at night depending on which rooms you are in but it honestly wasn't loud enough to keep any of us awake. Also we stayed during Day of the Dead so take that into consideration.
Front desk and bellhop were quite helpful though 50-75% of the time they were not bilingual. Chocolates offered at desk and put in rooms everyday, delicious. Laundry service but doesn't run on weekends which was a rough for us coming in on Sunday. Breakfast is free and you receive tickets to take to the restaurant. Service was great as was the food minus the French Toast. You are first served a plate of fresh fruit (2 types of melon and papaya), coffee, and a glass of fresh squeezed juice. Please tip these people even though its free food.
Rooftop terrace and gym are nothing exceptional but do exist. Location is good with multiple shops, bars, restaurants, and metro hub nearby. I believe its worth the money considering everything, just don't think you are getting 4.5 to 5 star service.