2
Doreena Gonzalez -
5 years ago
The hotel was okay...but there were some things that upset me. The bed and whole appearance of the room was nice but once I needed to charge my phone I realized they stripped all the outlets so that you could only use the 2 outlets in the restroom and one by the tv. Very inconvenient! I was in a room with 3 people so we had to buy a surge protector because the one near the tv kept shocking us. The restroom was was not cleaned properly and the shower needed a new shower head because it sprayed everywhere. Reception was not pleasant, they always rolled there eyes when we asked for something as simple as our keys to our car, which you have to leave with them when you park in the hotels parking lot. The air conditioner was weak and always ended up waking up in the night from how hot the room was. The last day, we decided to go to the pool but they got mad because we asked if they could turn on the jets to the side pool which was not heated. There were construction men working on the roof the whole time were the pool is and they were more pleasant than the staff. Really not happy with this place for their service.