City Express Aeropuerto Ciudad de México

4 Santiago Suarez - 3 months ago

Good for spend a night before depart to the airport. Clean and nice. The reason that I gave 4 stars is the limitation of the shuttle to be just every hour, you have to reserve at the check in but if the shuttle is full you have to choose an hour before or later and that is not good option if your flight departs at 7:00 and you need the shuttle at 5:00 but it was full so the option are at 4:00 am because 6:00 is too late. Fortunately we made a group and arrange with the driver to open an additional run departing at 4:30. But the lady in the lobby when we tried to reserve told us that there was no additional options just 4:00 am or nothing with not the best attention. In other things the hotel is acceptable.

2 Bryan Lobel - 3 months ago

they didn't pick me up from the airport as advertised, and could not take me to the airport the next morning. they run one tiny shuttle every hour and apparently won't run any more when they're full. unbelievable. also, the light switches in the room are your worst nightmare, and the breakfast stinks. but the rooms are nice.

5 Mike - 4 months ago

It is a nice hotel that is reasonably priced. Our room price would compare to Holiday Inn in America but less expensive. The room is nice but simple. One bottle of water provided for two people.
Everything is operated by your room card. The elevator your door and the lights in the room. Don't lose it!

1 Mark Yeramian - a month ago

No towels provided and only 2 pillows. When I called for towels the lady was extremely rude and made it seem like I was asking for so much. The breakfast in the morning was terrible. This hotel is actually expensive for what it is.

2 Kaori Cubas - 4 months ago

Really bad service at this hotel. People at reception act like they don’t care about providing a good service for customers.
We only got 1 towel in a double room. Very basic. Did the job. Breakfast super basic.

1 Karen Peón - 3 months ago

VERY BAD HOTEL !!! Worst experience ever! They have really bad costumer service and we couldn't check in 10 min before. NEVER BOOK IT, horrible rooms and most of it HORRIBLE SERVICE !

5 Jose Cusicanqui - 4 months ago

New, nice and clean and very convenient location close to the Airport. The area around doesn't look good, but the Hotel enlights the neighborhood.