1
Juan ramon sanchez guadarrama -
3 months ago
(Translated by Google) This branch is DISCRIMINATORY I don't know if all banamex branches are the same, but here they DISCRIMINATE people who don't have a personal account with banamex, every day I have to go to this branch to make deposits for my company, and yesterday there were only 3 clients, they gave me my turn, the 3 clients who were already there left and 8 more clients passed by who were arriving, they barely entered and were already announcing their shifts on the screen, I had to wait 15 minutes for them to attend to me when there were no people and these 8 people who arrived several minutes after me passed by before and immediately, but since I don't have a personal account in this bank they made time in case a frequent client arrived and they gave that person their attention before me, and when they went with To express my disagreement, the bank staff only told me that this is the bank's system, and they do this daily, only yesterday it was the last straw
(Original)
Esta sucursal es DISCRIMINATORIA no se si todas las sucursales de banamex sean igual, pero aquí DISCRMINAN a las personas que no tienen cuenta personal con banamex, diario tengo que acudir a esta sucursal a realizar depósitos de mi empresa, y el día de ayer habían solo 3 clientes, me dieron mi turno, salieron los 3 clientes que ya estaban y pasaron 8 clientes más que iban llegando, apenas entraban y ya estaban anunciando sus turnos en la pantalla, tuve que esperar 15 minutos para que me pudieran atender cuando no había gente y estas 8 personas que llegaron varios minutos después de mi pasaron antes y de inmediato, pero como no tengo cuenta personal en este banco hacían tiempo por si llegaba algún cliente frecuente y le daban a ese la atención antes que a mi, y al acudir con el personal del banco para expresar mi inconformidad solo me dijeron que así es el sistema del banco, y esto lo hacen diario, solo que ayer si fue ya el colmo