2
Jeremy Fisher -
11 months ago
This is a low-end hotel in the center of Merida. The rooms lacked charm, cleanliness, and hot water. Our A/C was not working until we had someone set it up for us with the confusing remote control. The bed box spring was visibly disgusting and the walls have chipped, flaking paint, and the room we were assigned was facing the busy street. When we asked for something away from the loud street, they offered a corner room with no views at all. The only upgraded “suite” they showed us was near the pool, but the living room only had two futon couches, smelled funny, and the bedroom- though with a large king-sized bed, also had no windows. So we chose the first offered room. And when it came time to shower, the hot (calor) knob did nothing when opened all the way, and the cold knob (frío) opened with water coming out, but it never warmed beyond cold. Very disappointing stay, even for one night.