Digna health León

4 Joaquín Martínez Romero - 3 years ago

Good service, sometimes the waiting takes long.

5 ACCSYS 3000 - 7 years ago

Good

3 Alma Victoria Almanza Hernández - 3 months ago

(Translated by Google) There needs to be more communication between the branch and the call center. The day before I asked at the branch and the guy at the entrance told me that they had service until 4 in nutrition, when I called the next day to make an appointment they told me that they also had availability after 4 pm, I mentioned to the girl who schedule my appointment what the dating guy mentioned to me until 4 o'clock and they mention that this does not appear in the system. I go to my scheduled appointment at 4:15 and they mention the same thing to me about appointments until 4. In general, I had not had a problem with their branches, they have already made a report, but I mention it so that they take into account that it can happen.

(Original)
Hace falta que haya más comunicación entre la sucursal y el centro de atención telefónica. Un día antes pregunte en sucursal y el chico de la entrada me dijo que tenían servicio hasta las 4 en nutrición, cuando llame al día siguiente para agendar cita me comentan que tienen disponibles también después de las 4 pm, le menciono a la chica que me agenda mi cita lo que me menciono el chico de citas hasta las 4 y mencionan que en el sistema no le aparece esto. Voy a mi cita programada a las 4:15 y me mencionan lo mismo de citas hasta las 4. En general no había tenido problema con sus sucursales, ya levantaron reporte, pero lo menciono para que tengan en cuenta que puede ocurrir.

5 cristian rangel - a month ago

(Translated by Google) A place with excellent service, you can sit down to wait your turn, the kindness of the people is very good, they give you your turn and they give you a good presentation, good analysis results or whatever they are looking for, good prices

(Original)
Un lugar con execelente servicio ,pueden sentarse para esperar turno, la amabilidad de la gente es muy bien te entregan tu turno y te dan una buen presentación ,buenos resultados de análisis o lo que estén buscando buenos precios

1 Edith Huerta - a week ago

(Translated by Google) They denied me attention, my scheduled shift and my studies already paid online because I did not have the medical order printed and my studies were in PDF because like them, other institutions send everything digital ???? and nowhere was it indicated that I should take them physically...
The cashier told me that they were going to keep the copy and I told her to please print them for me, because in the end it was for them, and she denied it with a despotic attitude, indicating that if I did not have the copies at the time of my appointment, I would have them. I had to reschedule and he sent me to print at 7:30 am. Where was I going to find a cyber or stationery store open at that time and on a Saturday? ????

Train them well and teach them to be more humane ???? they behave as if they were members of Dignified Health and a print/copy that is finally for them will affect them in their bag

And well, now I have to reschedule another appointment, have the next one that comes to mind to return me as if they were giving it to us, the service already looks like the IMMS

(Original)
Me negaron la atención, mi turno programado y mis estudios ya pagados en línea porque no traia impreso la orden medica y mis estudios estaban en PDF porque como ellos otras instituciones todo mandan digital ???? y en ninguna parte se indicaba que los deberia llevar fisico …
La cajera me dijo que ellos se iban a quedar con la copia y le dije que me los imprimiera porfavor que al fin era para ellos y me lo nego con una actitud despota indicandome que si no tenia las copias a la hr de mi cita la tenia que reagendar y me mando a imprimir a las 7:30am ¿en donde iba a encontrar un ciber o papelería abierta a esa hr y en sábado? ????

Capacitenlas bien y enseñenlas a ser más humanas ???? se portan como si fueran socias de Salud Digna y les vaya a afectar en su bolso una impresión/copia que al fin es para ellos

Y bueno ahora me toca reagendar otra cita, haber a la próxima que se les ocurre para regresarme como si nos lo estuviesen regalando el servicio ya parecen el IMMS

5 M Cortes - 5 months ago

(Translated by Google) Excellent service, I had some tests that according to several doctors went wrong due to a problem that I brought from before...
The head of the laboratory came out to explain everything to me and they did other priority analyzes for me to check that everything in her equipment is fine and thus keep me calm.

A deal and a quality of 10

(Original)
Excelente servicio, tenía unos análisis que según varios doctores salían mal por un problema que traigo de antes...
La Jefa de laboratorio salió a explicarme todo y me realizaron otros análisis prioritarios para que compruebe que todo en sus equipos esta bien y así quedarme tranquilo.

Un trato y una calidad de 10

1 Connie Sanchez - 5 months ago

(Translated by Google) Today I went to look for a frame for glasses, the guy at the entrance told me that I had to do an eye exam first, I told him that if it was possible to see the frames beforehand, he told me that there was no problem. I arrive with the girl who was there and she tells me the same thing as the guy at the entrance, but I ask her if she could see the frames first. He makes a face at me and pouts, I ask him for some glasses to see them and when he takes them out he puts them in a bad way on the counter and leaves so that he doesn't ask for anything anymore, so I told him: "I'll leave them there on the counter Thank you" He totally ignored me and I left that place right away. They call that "service"? Decent health? Where?! I preferred to pay much more but in a place that gave me the necessary attention for my request. Terrible service from that employee, choose your staff who really know how to treat the customer well. Thank you very much.

(Original)
El día de hoy fui para buscar una armazón de lentes, el chico de la entrada me comentó que primero tenía que hacerme exámen de la vista, yo le dije que si era posible ver previamente las armazones, me dijo que no había ningún problema. Llego con la chica que estaba ahí y me dice lo mismo que el chico de la entrada, pero le comento que si podía ver primero las armazones. Me hace una jeta y pone mala cara, le pido unos lentes para verlos y al sacarlos los pone de mala manera en el mostrador y se retira para que ya no le pida nada, así que le dije:" ahí te los dejo en el mostrador, gracias" Me ignoró totalmente y me fuí enseguida de ése lugar. A eso le llaman "servicio"? Salud digna? Dónde?! Preferí pagar mucho más pero en un lugar que me dieron la atención necesaria para mi solicitud. Pésimo servicio por parte de ésa empleada, escojan a su personal que de verdad sepan dar buen trato al cliente. Muchas gracias.