TURISTICOS AZTLAN

1 Arturo Santillan - 2 months ago

(Translated by Google) Terrible attention, first and last time, I am supposed to reserve a certain Andres who attended me in person and did not notify me that the process could not be carried out after a week, he never answered the phone and the agency washed their hands , if I don't speak before I leave with the idea that they had done their job, I don't recommend them and less that Andres attends them

(Original)
Pésima atención, primera y última vez, se supone que me reservo un tal Andres el cual me atendió en persona y no me avisaron que no se pudo realizar el tramite después de una semana, nunca me contesto el teléfono y la agencia se lavo las manos, si no hablo antes me voy con la idea que habían hecho su trabajo, no los recomiendo y menos que los atienda Andres

5 paneles constructivos - 3 years ago

(Translated by Google) EXCELLENT WALK WE HAVE HAPPENED IT VERY WELL ON THE JOURNEY, IT WAS WELL ORGANIZED EVERYTHING ON TIME AND WELL SELECTED

(Original)
EXCELENTE PASEO NOS LA PASAMOS MUY BIEN EN EL VIAJE , ESTUVO BIEN ORGANIZADA TODO A TIEMPO Y BIEN SELECCIONADO

2 Lorena Martinez - 4 months ago

(Translated by Google) Even before the pandemic we really liked your service. However, in the last 2 trips they left us owing.
On a return trip to Tenacatita, they picked us up at the hotel an hour late.
On a later trip to Santa Maria del Oro, they did not take us to Los Toriles, as it was part of their itinerary. To get to the lagoon, apparently the driver did not know how to get to the place and it took us a long time to get there
They also do not respect the hours of attention in the agency.

(Original)
Hasta antes de la pandemia nos gustaba mucho su servicio. Sin embargo, en los ultimos 2 viajes nos salieron debiendo.
En un viaje a Tenacatita, de regreso, pasaron por nosotros al hotel con una hora de retraso.
En un viaje posterior a Santa Maria del Oro, no nos llevaron a Los Toriles, siendo que era parte de su itinerario. Para llegar a la laguna, al parecer el chofer no sabia como llegar al lugar y tardamos mucho en llegar
Ademas no respetan los horarios de atención en la agencia.

5 Eleni Maciel - 3 months ago

(Translated by Google) Impeccable phone service. Super friendly and with all the information at hand.

(Original)
La atención telefónica impecable. Súper amables y con toda la información a la mano.

5 Elizabeth Loza - 6 months ago

(Translated by Google) Service, attention and warmth of the staff.
Very serious agency in its services

(Original)
Servicio, atención y calidez del personal.
Agencia muy seria en sus servicios

1 Belén Gutiérrez - 4 years ago

(Translated by Google) Very bad experience with this agency. I would never recommend it:
Late departure because the person in charge of the group did not arrive.
The inexperienced guides. One of them (Silvia) very rude.
Not all meal times are covered. (Or it was to take us to Oxxos or places that they decided to give them their commission, very expensive and they wanted to force us to consume there)
Insufficient information before and during the trip.
Appalling.

(Original)
Muy mala experiencia con esta agencia. Yo jamás la recomendaría:
Salida tarde porque no llegó el responsable del grupo.
Las guías sin experiencia. Una de ellas ( Silvia) muy grosera.
No tienen contemplados todos los horarios de comida. ( O era llevarnos a Oxxos o lugares que ellos decidían para que les dieran su comisión, muy caros y querían obligar a que consumieramos ahí)
Información insuficiente antes y durante el viaje.
Pésimo.

5 Applemail Gmail - a year ago

(Translated by Google) Travel agency with many years of experience. Serious and pleasant character travel coordinators. They organize nice trips. Good atmosphere.

(Original)
Agencia de viajes con experiencia de muchos años. Seriedad y coordinadores de viaje con carácter agradable. Organizan bonitos viajes. Buen ambiente.