Hotel Riu Plaza Guadalajara

5 Beverly Piontek - 3 weeks ago

I can't say enough about my experience at RIU. I was safe, comfortable, and treated well. I was there on a mini-vacation August 18-22. My room was detail cleaned and 'Helga' refreshed my towels, made the bed, and tidied the bathroom each day. The breakfast buffet is worth the price! You will find everything you want and then some. I loved that eggs and omelettes are made to order and served with a smile. I was greeted each day by a friendly hostess and servers. They keep your coffee cup refilled and get what you need without hovering or interrupting. The tables are cleaned and sanitized and so are the bathrooms and lobby. I visited the "To go" restaurant for a quick snack to take to my room. I was happy to find bottled water, sodas, a variety of herbal teas, fruit bowls and ceasar salads. I will definitely come back to RIU the next time I visit Guadalajara.

5 Virginia Gomez - 2 weeks ago

This place is so classy elegant so gorgeous! Customer service is excellent!
Wow! The best... perfection!
Highly highly recommend! Surpassed well beyond my expectations!!!

5 Eduardo Hernandez - 4 months ago

Hands down one of the best hotels in Guadalajara for business or pleasure it was amazing they have live mariachi, dj at pool, salsa dancing at lobby restaurant, the buffet is outstanding not to mention staff. The rooms could use a little upgrades but other than that no issues what so ever the views from high floors are spectacular. Our new go to when we come I loved the Hard Rock but this just stole my heart ????.

1 Vitor Lindo Photographer - Filmmaker - 6 months ago

Room service food is disgusting. I ordered multiple things the quality was a joke. Breakfast costs extra if you want to eat it from 1030-11am. They have events and loud music several times a week in the lobby we could not sleep even in the 8th floor. They sell day passes to the pool so on the weekends the pool is packed. Breakfast buffet has a huge line on weekends because the omelette station is not separate from the regular stations to the line backs up line crazy. This place is a joke it’s a 3 star hotel at best stay away

5 Neil Chamness - 3 months ago

We enjoy the pool on a Sunday it's a really cool scene and the DJ and service was great! You can buy a day pass if you aren't staying at the hotel, it's a great Sunday Funday spot!

1 Tanya Lily - 2 months ago

I am staying in this hôtel and left today wallet in fhe room with 1000 usd and when I came back I found 900 Usd. I went to reception they said to wait for some Customer Support, I was waiting 20 min and left afterwards. I am here for business trip and my comlany paid for this place but I will definitely tell them it doesn't worth any trust.

5 Jean Gomez - 5 months ago

Out af all hotels I've stayed in Guadalajara this is by far the best one. Better than hard rock or baruk
The only negative thing about this hotel is the parking situation. You have to pay MXN 65 per night equivalent to $3 USD
The rest is perfect
Room: spacious and clean. Includes a mini fridge with sodas, iced tea, beer, juice and water. Bathroom is amazing cleanliness is 5 out 5 stars. The cleaning person went the extra mile of putting my dirty clothes in a plastic bag. He/she did not mess with my personal hygiene stuff ( i don't like people messing with my stuff ) . My room view was spectacular ( 35th floor ) east side

Restaurant: in my opinion I wouldn't eat there every day just because I want to try local cuisine and street cuisine but don't let my opinion keep you from trying the food. the food here it's good, 4 out 5. The thing that makes this breakfast place perfect is the staff. From the hostess to the chefs, everyone here is on top of their game. The waiters really take care of you and will make you and your family feel comfortable and taken care of. They will bring anything you need to enjoy the meal, from fresh orange juice to extra silverware or warm up the tortillas for you. I invited some friends for breakfast along with their grandma so our waiter and basically everyone else made sure grandma got treated like a queen
BEST service in Guadalajara

Hotel: in general the hotel is amazing, the bar closes at 2 am, they have events on specifics days of the week, salsa, live band, etc.
It has a little convenience store and a cafe if you need a quick bite
The hotel is Perfect for families and solo travelers

I would recommend this hotel to anyone who visits Guadalajara, forget other hotels in the area. This one will amaze you.