Hospital Reforma

Santa Maria Esq. con Scop S/N Fracc, Reforma, 34277 Durango, Mexico
Hospital Surgical center
User Reviews

1 Day - 2 months ago

(Translated by Google) Don't come to this hospital, if you don't want to have a bad time!!!
APPALLING!!!
Unfortunately, I have been in many public and private hospitals, but I have never encountered a situation like this.
To pay by credit card they charge a separate percentage in cash.
And the fee collections are only in cash, but they don't say anything about that anywhere and then they claim yes.
They make you sign a blank promissory note, which they also don't want to return much when paying.
They check you at the end as if you were a thief, even if you deliver everything...
And they still want to scold you and won't let you out if you're the patient and you're going to pay for your operation and you don't have cash (they don't even forgive the extra commission). When they do not notify you before their only form of payment.
Please don't go alone!!!
Nursing care is normal.
But for not declaring before the Treasury they will treat you badly. Justifying with its internal policies, which are not legal in Mexico.
By the way, after my ankle operation, they didn't want to take an x-ray to see how my bone turned out!!! Haha how to know if they have done a good job?

(Original)
No venir a este hospital, si no quieres pasar un mal rato!!!
PESIMO!!!
He estado en bastantes hospitales públicos y privados por desgracia, pero en ningún me había encontrado una situación cómo esta.
Para pagar con tarjeta de crédito cobran un porcentaje aparte en efectivo.
Y los cobros de honorarios son solo con efectivo, pero no dicen nada de eso en ningún lugar y después te reclaman que si.
Te hacen firmar un pagaré en blanco, el cual tampoco quieren regresar mucho al pagar.
Te revisan al final como si fueras ratero, aunque entregues todo...
Y todavía te quieren regañar y no te dejan salir si eres el paciente y tú vas a pagar tu operación y no cuentas con efectivo (no perdonan ni la comisión extra). Cuando no te avisan antes su única forma de Pago.
Por favor no vayan solos!!!
La atención de enfermeras es normal.
Pero por no declarar ante hacienda te trataran mal. Justificando con sus políticas internas, que no son legales en México.
Por cierto después de mi operación de tobillo no quisieron sacarme una radiografía para ver cómo quedó mi hueso!!! Jaja cómo saber si han hecho un buen trabajo?

1 Mariana Favila - 8 months ago

(Translated by Google) They don't even deserve a star. Their operation is quite shady: they ONLY ACCEPT CASH PAYMENTS without giving prior notice to patients. They have a notice pasted on the door that, when entering an emergency, goes unnoticed. At the time of payment, they try to dissuade the use of the card under the pretext that the cost is too high. They make promissory notes be signed without filling out all the data on the instrument, which is illegal. Furthermore, by requiring cash payments, they put the patient, their families and their own staff at risk. They also want to transfer the cost of the terminal to the customer, which is classified as illegal by the CONDUSEF. They make people dizzy with the promissory note, the commission for the use of the card and the taxes.

In accordance with the VAT Law (article 15, section XIV), medical services do not generate VAT, but who wants to pay by card, this hospital wants to charge commission for the use of the card, VAT and ISR, which does not it makes NO SENSE because, for the patient and his family, it is an expense, not an income.

(Original)
No se merecen ni una estrella. Su operación es bastante turbia: SOLO ACEPTAN PAGOS EN EFECTIVO sin dar aviso previo a los pacientes. Tienen un aviso pegado en la puerta que, al ingresar de emergencia, pasa desapercibido. Al momento del pago, tratan de disuadir el uso de tarjeta con el pretexto de que se eleva mucho el costo. Hacen firmar pagarés sin llenar todos los datos del instrumento, lo cual es ilegal. Además, al exigir pagos en efectivo, ponen en riesgo al paciente, a sus familiares y a su propio personal. También quieren trasladar al cliente el costo de la terminal, lo cual está calificado como ilegal por la CONDUSEF. Marean a las personas con el pagaré, la comisión por el uso de tarjeta y los impuestos.

Conforme a la Ley del IVA (artículo 15, fracción XIV), los servicios médicos no generan IVA, pero a quien quiere pagar con tarjeta, este hospital quiere cobrarle comisión por el uso de la tarjeta, el IVA y el ISR, lo cual no tiene NINGÚN SENTIDO porque, para el paciente y su familia, es un egreso, no un ingreso.

1 Daniel Gurrola Rodriguez - 4 months ago

(Translated by Google) Very bad service... they take a long time even though they charge more than good for the service!!

(Original)
Muy mal servicio.. se tardan mucho a pesar de que cobran mas que bien por el servicio!!

1 Gaby Monreal - a year ago

(Translated by Google) Terrible service ????????
They operated on my mother and she was in a lot of pain, and they spent hours so that they could attend to her, they only said right now and right now and with the same food, very bad and they had no coordination with the doctor and the kitchen and they almost left her without eating for a day and in the end they gave him two slices of bread with mayonnaise.

(Original)
Pésimo servicio ????????
a mi mamá la operaron y estaba com mucho dolor, y pasaron horas para que la pudieran atender, solo decían ahorita y ahorita y con la comida igual, malisima y no tenían coordinación con el médico y la cocina y casi la dejan un día sin comer y al final le dieron dos rebanadas de pan con mayonesa .

4 Raúl Ramírez - 2 months ago

(Translated by Google) Good hospital, at a good cost

(Original)
Buen hospital, a un buen costo

1 jhl LV - 3 years ago

(Translated by Google) We paid for better service than the IMSS but the doctors (Dr. Zalazar) only attended to him when he had time, giving preference to his work at the IMSS. For three days I could not do studies, charging hospital service without giving medical service. A theft.

(Original)
Pagamos para mejor servicio que el IMSS pero los doctores (Dr. Zalazar) solo lo atendio cuando le sobro tiempo, dando preferencia a su trabajo en el IMSS . Por tres dias no podia hacerle estudios, cobrando servicio de hospital sin darle servicio medico. Un robo.

1 Aurora Castro - 5 years ago

(Translated by Google) Well, maybe it doesn't help me much that when you go in there they'll have you sign papers to take away the commitment x if something happens but if they had told us the truth but they preferred to take the money out my dad was dying and still gave us false hopes and only for the ambition to get money to cheat so that he can play with the health of the sick but there is a God who sees everything and he will be in charge of giving what he deserves to all those who did wrong in that hospital now my dad is dead and you were left with more than 80 thousand pesos x to give him nothing and one with the hope that they will help him that hurts ????????

(Original)
Bueno a lo mejor no me sirve de mucho x que cuando entras ahi te asen firmar papeles para quitarte del compromiso x si algo pasa pero si nos huvieran dicho la verdad pero prefirieron sacarnos el dinero mi papa se estaba muriendo y aun asi nos dieron falsas esperanzas y solo x la ambicion de sacar dinero para que engañar para que jugar con la salud de los enfermos pero hay un Dios que todo lo ve y el se encargara de darle lo que merese a todos los que obraron mal en ese hospita ahora mi papa esta muerto y ustdes se quedaron con mas de 80 mil pesos x aserle nada y uno con lo esperanza de que lo ayudaran que lastima ????????

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