Real Inn Ciudad Juárez

3 Nancy G - a month ago

It's an okay place to stay at. However, the bar that they used to have is closed. It looks like It's out of business. The lobby restrooms are very dirty. The room was spacious but you can tell that things are starting to look dated. There are broken night stands. The bed was comfortable but... the sheets smelled like they were not properly dried (you know that smell when you leave wet clothes out for a while? That smell) The service was very good. Housekeeping was very respectful. Breakfast was good but expensive. Over all, the hotel It's self needs improvements but the staff had excellent customer service.

3 Patricia Alnur - a month ago

I stay only for hours but this is a hotel I never plan to stay again my friend is the one who rented the bedroom. The lobby was open and cool and the bedroom was hot as hell, We couldn' t use the remote control because it wasn't none. Motel 6 has been better and probably cheaper than this place sorry guys I didn't like it your place

1 Israel Garcia - 2 months ago

Very hot at night and the charged my debi card 2 times and when I tried to call no answer and hour wait don’t say there save the disappointment and will not do business again and the toilet would not even flush

3 Nicolas LEE - a month ago

Very old hotel, furnitures are outdated, the lift is very difficult to use. Breakfast is acceptable, but hotel amenities is to be desired...
Bedrooms are ok, but lacking coffee machine, and fridge. Bedside lamps are mostly not working

3 Bombero y la Rockera - 2 weeks ago

It's ok. Basically double the price of average hotels. One great exception. A buffet. A rarely seen hotel feature.

3 Vivian M. Rodriguez - 3 months ago

It has potential, but it doesn’t deserve 5 stars.
Staff is very kind and tried their best to help, room is reasonably clean, but it needs a lot of maintenance. Broken furniture, burned bulbs, clogged bathtub (maintenance came twice to try to fix, but they would just throw some powder that didn’t work, the problem was clearly deeper and needed a plumber), old mattress, half equipments at gym are broken, phone wouldn’t call anywhere…
I would not stay again and wouldn’t recommend to a friend.

1 Rodolfo - 3 months ago

The room refrigerator did not work, call room service and was told the refrigerator is only to keep drinks to room temperature. The front desk lady was rude along with the managers. The rooms are not very clean and the pool was super dirty, after swimming had a rash even after showering couple of times. Not worth the stay!!