2 Kevin Ganote - a year ago
Used to be a much better hotel. Ice machines were broken on three floors. Room service food was bad. Meats used in club sandwiches and breakfast omelettes was very cheap. Bacon in club sandwich was slimy, mostly fat, and undercooked. Made a reservation for 4 days. Got locked out of my room after working a 15-hour work day and had to haul the food and computer equipment/backpack down to the front desk to find out that they only charged one night to my credit card. Had to get my keys restored and haul everything back up to my room again. The breakfast bar and happy hour is good though. They just need to fix a few things to get back to the great hotel that they were when they first opened.