1
Mariana Rincón -
10 months ago
(Translated by Google) Terrible transportation service, really look for another company, pay for the airport-hotel and hotel-airport transfer, when we arrived in Cancun we were waiting for the van for almost 2 hours, and since I was with children and they did not arrive I had to take a taxi from the airport When requesting reimbursement for my transfer they asked me for the taxi ticket to take and obviously I did not have it since they did not give me, I paid double for their incompetence and nothing for the refund, since they argued that if I took the service, anyway , I will never contract with them again.
(Original)
Pésimo servicio de transporte, de verdad busquen otra empresa, pague el traslado aeropuerto-hotel y hotel-aeropuerto, al llegar a Cancún estuvimos esperando casi 2 horas la camioneta, y pues como iba con niños y no llegaban tuve que tomar un taxi del aeropuerto, al solicitar el reembolso de mi traslado me pidieron el ticket del taxi que tome y pues obvio no lo tenía ya que no me dieron, pague doble por su incompetencia y del reembolso nada, ya que ellos argumentaron que si tome el servicio, en fin, jamás volveré a contratar con ellos.