HOTEL SUITES LA ROCA

José López Portillo,mza 3, lote 42, smza 66, C.P. 77510, 77510 Cancún, Q.R., Mexico
Hotel
User Reviews

5 TONYA VERA - 8 months ago

Excellent staff very helpful beds comfortable but could use updating along with faucets water sprayed everywhere ( vinagre in a baggy over night takes away calcium build up)has refrigerators and a small hot plate dishes silverware. Hot showers good pressure ????roof top nice but pool needs steps to get in and out. Good service would stay again

1 Shane Hayes - 8 months ago

Horrible place u0026 management! I reserved a room and got an email confirmation, but when I arrived they told me they overbooked and didn’t have a spot for me. They said there’s nothing they could do and I had to figure out another place to stay.

Attached is a screenshot of the message they sent me which claims they stated they didn’t have room. But it doesn’t say this and looks like their message was translated wrong.

1 Marrem op reis - 2 years ago

They overbook the hotel. We had made a reservation three weeks in advance and got a confirmation that everything was okay. When we arrived at the hotel at 9 pm after a 13 hour flight we were told that our room was overbooked as well as three other rooms. On the website of Booking rooms were still available. Unreliable people. Take care when booking this hotel

3 Melissia Sherrell - 2 years ago

No hot water. Not a convenient location for beach or main strip access. Would recommend renting a car if staying here because uber gets expensive trying to get to the tourist areas

1 Lucy Felix - 2 years ago

Very poor quality of a hotel, I would not stay there again although I paid for three nights which I was charged my room was rented out when I got there. The kitchen only had on spoon and one cup for coffee. No coffee was in the room. Very noisy due to bar across the street. I don’t recommend this area doesn’t look safe

3 Marc Verlaat - 2 years ago

Price very competative, neighboorhood is a no-go. Nice rooftop pool. Very noisy.

4 Jonathan Kliatchentovski Vyčilinvká Dezrodnovitch - 2 years ago

A good hotel I've spent various nights there and I enjoyed

Map Location
Nearby Places

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Calle 18 Pte. 84, 69, 77510 Cancún, Q.R., Mexico

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Sm 69 Mz 1 Lt 23 Av Lopez Portillo # 113, López Portillo 113, 77510 Cancún, Q.R., Mexico

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Centro Comercial El Parian
López Portillo Supermanzana 63 MZA 10 LTE 6, 77513 Cancún, Q.R., Mexico

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Av. Lopez Portillo Smza 63, Esq. Calle 27, 77513 Cancún, Q.R., Mexico

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