5
Bi group -
3 months ago
THE MOST PROFESSIONAL DENTAL EXPERIENCE I HAVE HAD IN MY 51 YEARS OF LIFE!!!!!!!
David was my first contact before flying to Cancun and he was by my side from then until just a few minutes ago...a month after I returned home. He was always available for questions and immediately tended to any concerns I had. He made all of this super easy to navigate. He also made sure I was aware of EVERYTHING that was going on and made the entire process easy. So easy that I felt a bit spoiled during the process. I thought maybe I was special, but soon realized everyone was being treated the same. He was an absolute professional and has always had my best interest in mind.
Carlo was my driver and made sure I was always on time. He had great recommendations for local food and shopping. He was a super nice guy and very helpful.
Lizzete and Fernada were my front desk customer service reps and schedulers. Both were extremely sweet and kept my appointments scheduled properly so I wasn't sitting around waiting in the lobby. They always had a smile on their faces and made me feel at home the minute I walked in the door. They also kept my bill straight and NEVER was there an issue with billing. What I was quoted before I arrived in Cancun is what I paid. It was actually, a few bucks less. Being upsold on things was one of my big concerns, but that never happened. Billing was straight forward, honest and fair. and YES, I saved a ton of money over my local Florida dentists. THOUSANDS!!!!!!!
Now.....about my dentist and her assistant. THE BEST DENTIST ON EARTH BY FAR!!!! No doubt and no questions.....THE BEST!!!! I think God had something to do with making sure I ended up in the dental chair of Dr. Maria Blanco and her assistant Vianey. I'm a huge coward when it comes to dental work and have always had major anxiety with dental work. For me, I needed a lot of work done and truly dreaded the idea of having to get it done. They made my incredibly comfortable and it truly was the best dental experience I have ever had in my 51 years on earth. I, like so many others I read about online, was concerned about going to Mexico for dental work instead of getting it done in Florida by an American dentist......but for anyone reading this review, DON'T BE!!! The technology at Dental Design was far superior to the stuff my local dentist had. The offices were clean and NEVER was I concerned about my decision. Dr. Blanco and Vianey worked diligently and were extremely thoughtful and considerate of any pain or discomfort I may have been having. I never had any pain!!! I never had any serious discomfort. They made sure of it, They were both true professionals and I can honestly say that they put my local dentist to shame in both their abilities and professionalism. BEST OF THE BEST DENTIST I HAVE EVER BEEN TO!!!!!!!
Thanks Dental Design Studio for an absolutely positive dental experience. And as you already know, I will be referring all my friends and family to your office for dental work.