Santa María Chapalita Hospital

1 J F - a month ago

Terrible hospital and money hungry. My dad had a heart attack while on vacation for seven days in Mexico from the US. He had surgery and was kept in the ICU. They kept him sedated the entire time and drs would not show us labs or tests because we had a balance. All different drs would tell us different things. We were going crazy with all the uncertainty. If we asked questions they would get mad. They claimed my dad also had Covid to which later we found out it was a lie. They kept giving us different diagnosis to provide “new” treatments and keep charging us and so he could remain in ICU, where it was a lot more expensive then a regular room. After 2 weeks and 400k pesos later we decided to airlift my father to Stanford ca. where they immediately informed us he was on high amounts of sedation from Mexico. They then told us he was practically brain dead. This is something drs at Santa Maria chapalita hospital knew and they were just giving us hope and collecting money. In the icu waiting room we’re other families going through the same thing and drs we’re demanding cash. Please do not go there. They will keep patients sedated to collect money and make up diagnosis for treatments.

5 David Richardson - 3 years ago

After reading so many negative reviews, we were concerned about this hospital. Everything was terrific! Minerva at reception was very helpful. Manual guided us to the room. The nurses were attentive during the night. The room was a good size with a patio- Even the sofa, was comfortable for my night's sleep. Parking was ample. Todo excelente!

Si tu no hablas español, hay un poquito problema. la mayoría de la gente no habla mucho inglés. Pero tratan. Al fin, fue una buena experiencia. Lo recomendamos absolutamente.

2 Griselda Barrios - 3 years ago

My son has an accident and the ambulance took him at 5am. No one give him any medical attention, even when he was in really bad condition; they wait until some family were located and gave a credit card number and left a deposit of money (3hrs later) Someone stoled money from his wallet, because he was unconscious and when we asked for the security video of the area, they justified it saying that, they don't have cameras in that area and no one took responsibility about it.

5 JedQuint - a year ago

I had a very nice experience here; all the staff was polite and the doctors and nurses were great. Very clean, nice support.

5 patricia ibarra - 3 years ago

I had a excellent hospitality and great support
all hospital staff doctors.

5 García A. - 3 months ago

(Translated by Google) I had an outpatient surgery, impeccable facilities, quality service, all very attentive staff (admission staff, nurses, stretcher bearers), all without exception.
Spacious and clean rooms, with air conditioning, excellent internet service.
Also, they provide you with a bland diet once you are in your room, even if you are not hospitalized.

(Original)
Me realicé una cirugía ambulatoria, instalaciones impecables, servicio de calidad, todo el personal muy atento (personal de admisión, enfermeras, camilleros), todos sin excepción.
Habitaciones amplias y limpias, cuentan con aire acondicionado, el servicio de internet excelente.
Además, te proporcionan una dieta blanda una vez que estás en tu habitación, sin importar que no te quedes hospitalizado.

1 Diego Alonso Muñoz Bañuelos - 3 months ago

(Translated by Google) Terrible emergency service.
I brought my wife in for a bad stomach ache. They recommended an ultrasound. We arrived before 4am and at 5:15 they still hadn't even spoken to the person who makes them. That is, to attend to an emergency, they are useless.

(Original)
Pésimo servicio de "urgencias".
Traje a mi esposa por un dolor de estómago fuerte. Le recomendaron hacerse un ultrasonido. Llegamos antes de las 4 de la madrugada y a las 5:15 todavía ni siquiera le habían hablado a la persona que los hace. Ósea que para atender una urgencia, no sirven para nada.