ISSSTE

2 sUrfOs AlAtAkE - 6 months ago

(Translated by Google) The treatment of the receptionists is terrible, it does not seem like an emergency area! Talking and laughing and one at the window waiting and watching them get rid of what they "are doing" if you ask again they speak to you in a loud and annoying tone. So many people wanting to work and with the pleasure of attention and put these??? ???????? What a disappointment to hear them make fun of patients who, in their desperation, prefer to leave because they are not treated! Once they finally gave us a record, it took almost an hour to pass and once within 35 minutes to see a doctor and from there 30 minutes to receive medical attention, my patient was almost passed out from so much pain. oh! There is no wheelchair and only 3 stretchers and a little sweep and cleaning of liquids will not hurt, there is vomiting blood on the floor and I do not see anyone cleaning during the day

(Original)
El trato de las recepcionistas es terrible, no parece área de urgencias! Platicando y riendo y uno en ventanilla esperando y mirandolas a que se desocupen de lo que "estan haciendo" si vuelves a preguntar te hablan con tono alto y molesto. Tantas personas con ganas de trabajar y con el gusto de atención y ponen a estas??? ???????? Que decepción escucharlas burlarse de los pacientes que en su desesperación al no ser atendidos prefieren irse! Una vez que por fín nos dan ficha pasó casi una hora para pasar y una vez dentro 35 min para pasar con un medico y de ahí 30 min para recibir atención medica mi paciente ya estaba casi desmayada de tanto dolor. Ah! No hay silla de ruedas y camillas solo 3 y no le caera mal una barridita y limpieza de liquidos, hay vomito sangre en el piso y no veo a nadie limpiando en el dia

1 Paola Fonseca - a week ago

(Translated by Google) Terrible, unfortunate and deplorable care in the emergency room of this hospital. We arrived around 10:00 at night, it's 4:30 in the morning and we're still waiting for the lab results, it's been more than 5 hours and they still haven't seen my mom... just like 8 other people which are sitting, with their discomfort, alone and channeled.
A very rude Doctor named Genoveba Quiñones says that she cannot do anything that she is alone and that she has many patients.
The nurse informs me that there is only one person in the laboratory, it is inhumane that the emergency room of such a large hospital, in which people from all over the republic come and does not have the resources and sufficient personnel, to meet the needs of the village!

(Original)
Pesima, lamentable y deplorable la atención en la sala de urgencias de este hospital. Llegamos al rededor de las 10:00 de la noche son las 4: 30 de la mañana y aún estamos esperando los resultados del laboratorio, son más de 5 horas y aún no atienden a mi mamá.... al igual que 8 personas más las cuales están sentadas, con su malestar, solo y canalizadas.
Una Doctora de Nombre Genoveba Quiñones bastante grosera, dice que no puede hacer nada que esta sola y que tiene muchos pacientes.
Me informa la enfermera que solo está una persona en el laboratorio, es inhumano que el área de urgencias de un hospital tan grande, en el cual vienen personas de toda la república y no tiene los recursos y el personal suficiente, para atender la necesidades del pueblo!

5 Lizette Oropeza - 4 years ago

(Translated by Google) I recently attended due to illness at 11 pm, there were many people who were looking after their sick relatives in the covered chairs outside and I had to observe that the social worker came out and offered them a module to charge their phones, blankets to cover themselves of cold, coffee, tea and bread to load something, and it was made available to all who needed it. Which I found very human and pleasant. They attended to me very quickly. The doctor was kind, but he diagnosed me by the symptoms that I told him I had and did not check me; but he did give me medicine. I went the next day again because the pain persisted and they gave me a direct pass to the specialty, due to the diagnosis that the doctor had already made me at night. He was the one who told me that if the pain continued, he should send me to the specialty because at that time I no longer know he was available. They were always very friendly and respectful; and very fast service.

(Original)
Hace poco asistí por enfermedad a las 11 pm, había mucha gente que se quedaba al pendiente de sus familiares enfermos en las sillas techadas de afuera y me tocó observar que salió la trabajadora social y les ofreció un módulo para cargar sus teléfonos, frazadas para cubrirse del frío, café, té y pan para qué cenaran algo, y se puso a la orden de todo el que la necesitara. Lo que me pareció muy humano y agradable. A mi me atendieron muy rápido. El doctor fue amable, pero me diagnosticó por los síntomas que le dije que presentaba y no me revisó; pero si me dio medicamento. Fui al día siguiente de nuevo porque el dolor persistía y me dieron pase directo a la especialidad, por el diagnóstico que ya me había hecho el doctor en la noche. Él fue quien me dijo que si el dolor continuaba fuera para enviarme a especialidad porque a esa hora ya no sé encontraba disponible. Siempre fueron muy amables y respetuosos; y el servicio muy rápido.

5 Jesús Beas - 3 years ago

(Translated by Google) Well, I did not love it ... all this is something moving ... it is the fourth date in a past month ... they did not attend me ... but fortunately today God heard my prayers ... and they are done for taking care of me ... of my verrucous epidermoid carcinoma ... facial ... (skin cancer) ... greetings ...

(Original)
Pues no me encantó...es algo conmovedor todo esto...es la cuarta cita en un mes pasadito.... que no me atendieron.... pero por fortuna hoy dios escuchó mis ruegos....y ya están por atenderme...de mi carcinoma Epidermoide verrucoso...facial....( Cáncer de piel ).... saludos...

5 Andrés Rubalcava Guzmán - a year ago

(Translated by Google) The day they treated me, they were very active, congratulations for them and more so now for what the country is going through.

(Original)
El día que me atendieron, fueron muy activos, felicidades por ellos y más ahora por lo que pasa el país.

2 elida aceves - 2 years ago

(Translated by Google) Full they serve you co.l 10 hours of arrival a lot and fermi there are no medications

(Original)
Lleno te atienden co.l 10 horas de llegada mucho e fermi no hay medicamentos

1 Luz Maria Lopez - 2 years ago

(Translated by Google) Terrible service. It is worse than the IMSS that although the two do not make one

(Original)
Pesimo servicio. Esta peor que el IMSS que aunque de los dos nose hace uno