4 Tina Rangel Sandoval - 9 months ago
Great Costco! This one is better than the one I normally go to in the United States. The only issue that I have is the training of the staff. Management needs to train their employees' better on how to identify Costco membership cards. My husband and I come to Villahermosa/Palenque about two times a year to visit with family. We always come to this Costco to get items we need for family gatherings. Every time we use our Costco membership card to enter this Costco the front staff give us a difficult time and question us that it is not a membership card. In the United States a Costco credit card will have the membership info on the back of the card. it gets especially annoying when staff wants to argue with a Customer about the legitimacy of the card. Several times we have dealt with this issue. Aside from this, this is an amazing Costco.