Villa Esmeralda

4 Lee Hodges - a year ago

We stayed here for a couple of nights upon arriving in Tuxtla.

The staff were friendly and the room costs were affordable.

Even better though, was that we were able to bring our cat Aimee into our room with us.

Room service came every day and tidied the room.

WiFi and hot showers.

It is a little away from the main square, but for us on our bikes it wasn't an issue.

5 Julio Cesar Dominguez - 4 years ago

Qur fesco

5 jose luis hernandez gomez - 2 years ago

???? very nice

4 Emilio Lozano - 5 years ago

Cool

1 Gabriel López - a month ago

(Translated by Google) Very bad treatment by the lady who is precisely on this shift, she even yells at you, as if she were doing the customers a favor. I requested clarification of an invoice and it tells me that it does not have the data, when before entering the room I sent the fiscal certificate to the shift,... I asked that the invoice be forwarded to another email to confirm that everything is fine and I he says yelling _"ONLY SEND TO ONE POST, FOR THE OTHER DON'T GIVE SO MANY POSTS"... It really is the worst experience, it disappoints me, let's see if the tourism do something, I don't recommend the hotel for this inconvenience... .

(Original)
Muy mal trato por parte de la señorita que está precisamente en éste turno, hasta te grita, cómo si a los clientes les estuviese haciendo un favor. Solicité aclaración de una factura y me dice que no tiene los datos, cuándo antes de entrar a la habitación le mandé la constancia fiscal al del turno,... Pedí que me reenvié la factura a otro correo para corroborar que todo está bien y me dice gritando _"SÓLO SE ENVÍA A UN CORREO, PARA LA OTRA NO ESTÉN DANDO TANTOS CORREOS"...Realmente es la peor experiencia, me decepciona, a ver si los de turismo hacen algo, no recomiendo al hotel por éste inconveniente...

5 K-pu K-pu - 3 months ago

(Translated by Google) Excellent hotel, small and cozy, pet friendly, very friendly staff as well as the owner who is aware that everything is clean and willing to support you in whatever you need.

(Original)
Excelente hotel, pequeño y acogedor, pet friendly, el personal muy amable así como la dueña que está al tanto de que todo esté limpio y dispuesta a apoyarte en lo que necesites.

4 Xaxa Xiang - 7 months ago

(Translated by Google) I got the room facing the street so it was nice to have natural light. The rooms are very clean and the staff is very friendly. The only drawbacks are that the kitchen is not for common use (and there is no sign indicating it) and that the Wi-Fi did not reach the room (another signal arrives but it is only for the use of the owners…). The neighborhood has nothing interesting but it is convenient because it is close to the buses

(Original)
Me tocó la habitación que daba a la calle por lo que era agradable tener luz natural. Las habitaciones están bien limpias y el personal es muy amable. Los únicos inconvenientes es que la cocina no es de uso común (y no hay ningún cartel que lo informe) y que el wifi no llegaba en la habitación (llega otra señal pero es solo para uso de los propietarios…). El barrio no tiene nada interesante pero es conveniente porque está cerca de los buses