Hotel del Carmen [Tuxtla Gutiérrez]

5 Jon Davidson - a year ago

Incredible bang for your buck. Excellent location, clean, friendly staff, and the best hotel breakfasts I've ever had at this price point. I was planning on staying two nights here and I extended my stay to four!

4 Daya Bard - a year ago

This hotel was a beautiful place to stay. Quite comfortable and accomadating, it would be a great place to come back to. The staff were kind and hospitable in atranging a reservation for our party at a nearby upscale testaurant. l also found it clever and amusing how each room is named after a different Mexican state.

5 Loraine/Carlos Luna - 9 months ago

Nice place small room but that's all you need close to everything, if you want good tacos look for tacos el limo

4 Carlos Mario Guízar - 3 years ago

The room is clean and free of weird odors, the room is nice just to rest you can hear the other guest to take their breakfast if you are in the first floor; the breakfast is all you can eat but have not a lot of options, the workers are really kind and they give you advices to move in the city. There is no laundry service, but there is a lot of it around de hotel just need to ask. The parking is private but is not in the hotel, is 2 blocks away the hotel, and sometimes could be already full, that could be inconvenient. The A/C is really a bless for hot days.

5 Dana Rathje - 7 months ago

A very nice place to stay with good breakfast. Only a few blocks walk to many restaurants.

1 Wilfred van den Brink - 3 years ago

Great disappointment. We booked a pick-up at the airport and had confirmation by e-mail, but they didn't show up. Reason: we do not pick up from the airport, only bring people to the airport. Finally arriving at the hotel, their WiFi doesn't work. Maybe there is tomorrow, maybe not. Of course these things happen. But the way our complaints were handled was quite frustrating. Hardly listening, no apologies and mostly no solutions.

I'd avoid this hotel, because there are plenty good hotels nearby.

2 Rene Cardona - 3 years ago

Sorely lacking. Bathroom in bed need of remodeling. Shower head fell off when I touched it. Shower curtain 2 inches short of right. Consequently after all showers, water everywhere. Mattresses hard and lopsided. All night I felt as if it would fall off. Breakfasts were bland and uninspired.

Staff was excellent. All were accommodating and attentive. Management needs to pay attention to state of building and creativity on the kitchen.