HSBC

1 Ana Victoria Ramos - 4 months ago

(Translated by Google) TERRIBLE SERVICE. There is only one box working, which is delayed because they go to preferred clients or clients who are with executives. I've been in line for half an hour with 5 people ahead and it doesn't move. APPALLING

(Original)
PESIMO SERVICIO. Hay solo una caja funcionando, la cuál se atrasa porque pasan a clientes preferentes o los clientes que están con ejecutivo. Llevo media hora en fila con 5 personas adelante y no avanza. PESIMO

1 Jesus Esquivel - a year ago

(Translated by Google) Terrible service, long lines and they only have one cashier despite its 4 boxes to attend to, which favors the accumulation of people. But hey I guess they use the excuse of the pandemic to justify their closing of branches

(Original)
Pésimo servicio, las filas largas y solo tienen un cajero apesar de sus 4 cajas para atender lo que favorece la acumulación de gente. Pero bueno supongo que usan la excusa de la pandemia para justificar su cierre de sucursales

2 Mario Anaya - a year ago

(Translated by Google) I believe that the service must go hand in hand with the demand, today that several branches are closed due to pandemic issues, you cannot serve more people with few executives and few cashiers.

(Original)
Considero que el servicio debe de ir a la par de la demanda, hoy que varias sucursales están cerradas por temas de pandemia, no puedes atender a más personas con pocos ejecutivos y pocas cajas.

1 Rodrigo Rodriguez - a year ago

(Translated by Google) Terrible service, executives process credit cards without your consent. And they charge you service commissions that they never warned you

(Original)
Pésimo servicio, los ejecutivos te tramitan tarjetas de crédito sin tu consentimiento. Y te cobran comisiones de servicio que nunca te avisaron

5 IRVING GABRIEL TORRES GARCIA - 2 months ago

(Translated by Google) Excellent attention from executives

(Original)
Excelente atención de los ejecutivos

2 Juan Castillo - a year ago

(Translated by Google) Executives do not pass people in line even if they are idle

(Original)
Los ejecutivos no pasan a la gente en fila aunque estén desocupados

1 Gloria Chairez - 2 years ago

(Translated by Google) Whenever I go there is only one or two people attending and it takes me a lot when I only go for a statement.

(Original)
Siempre que voy solo esta uno o dos personas atendiendo y me tardo mucho cuando solo voy por un estado de cuenta.