Hotel Alameda

1 MANUEL GALVAN CERVANTES - 4 years ago

(Translated by Google) ???? Well, the story goes that before they had a commendable and pleasant treatment that you could call by phone and they would answer you attentively and courteously, not dialing more than twenty times and for them to answer.
It is in terrible taste that instead of treating you politely during the call, they only tell you that you can stay only a few hours, which makes it in terrible taste and very poor quality to convert a Hotel until a few hours ago into a vile cheap motel , I arrived to stay up to a week before and from the hygiene of the daily change of blankets, the smile at the reception, the tranquility that was staying there was changed, I really recommended that hotel for the way in customer service and its comfort, but It is highly irritating the way I was treated so degrading and discriminatory.
This is a call to the Administration so that they know about the situation that occurred yesterday 11-11-18
My stars are lost by:
Lack of information and education on calls
Offer motel instead of Hotel
Condition the hosting time
????
1 star just so you can add the review

(Original)
???? Pues cuenta la historia que antes tenían un trato loable y ameno que podías llamar por teléfono y te contestaban atenta y cortesmente, no marcar mas de veinte veces y que contesten.
Es de pésimo gusto que en vez de tratarte educadamente durante la llamada solo te digan que puedes hospedarte solo unas horas, lo que hace de pésimo gusto y muy mala calidad convertir con esas acciones un Hotel hasta hace unas horas en un vil Motel de paso barato, llegue a Hospedarme anteriormente hasta una semana y desde la higiene de cambio de cobijas diaria, la sonrisa en la recepción, la tranquilidad que era hospedarse allí fuera cambiada, yo realmente recomendaba ese hotel por la manera en atención al cliente y su comodidad, pero es altamente irritante la forma en la que se me trato tan denigrante y discriminatoria.
Este es un llamado a la Administración para que sepan de la situación que ocurrió ayer 7-11-18
Mis estrellas se pierden por:
Falta de información y educación en las llamadas
Ofrecer motel en vez de Hotel
Condicionar el tiempo de hospedaje
????
1 estrella solo para que pueda agregar la reseña

1 Mike Park - 4 years ago

(Translated by Google) I spoke to ask about the availability to go to the Ultra and the man who answered me said: "No, sir, they come to a rock .... and here at night we do not open to receive them." That is, it is a hotel That's his job.

(Original)
Hablé para pregutar por la disponibilidad para ir al Ultra y el señor que me contestó me dijo: "No señor es que vienen a un.... de rock y aqui en la noche no abrimos para recibirlos" O sea, pues es un hotel, esa es su chamba.

1 George - 6 years ago

(Translated by Google) Bad service and unpleasant attention, plus the room smelled very bad as if it will never be ventilated to the humidity.

(Original)
Mal servicio y atención poco agradable,además la habitación olía muy mal como si nunca la ventilarán a humedad.

3 Ricardo Piña Reyes - 4 years ago

(Translated by Google) Some rooms are simple and estuaries are cordial ... And very quiet

(Original)
Unos cuartos están sencillos y esteros están cordiales... Y muy tranquilo

1 Adriela Gion - 2 years ago

(Translated by Google) You cannot book the room at night, only in the morning.

(Original)
No puedes reservar la habitación por las noches, solo por las mañanas.

5 dan soflo - 3 years ago

(Translated by Google) Good place to spend it rich

(Original)
Buen lugar para pasarla rico

4 Carlos Arista - 6 years ago

(Translated by Google) Modest, economic hotel, with an excellent deal and parking.

(Original)
Hotel modesto, económico, con un excelente trato y estacionamiento.