HL BAJA HOSPITAL

1 Karen Elizabeth Argueta Arano - a month ago

(Translated by Google) We are at 38 degrees Celsius and the entire hospital and patients without air conditioning or fans, terrible attention from the reception and nurses, dirty facilities and without any sign that identifies them as a separate hospital, there is no bathroom for people who are in the waiting room.
They never know anything, you ask them approximately how long the operation lasts and they tell you "I don't know", you ask what time the person who should stay with the patient at night can come and they tell you "at night" leaves much to be desired the staff working in this hospital.

(Original)
Estamos a 38 grados centígrados y todo el hospital y pacientes sin aire acondicionado o ventiladores, pésima atención de la recepción y enfermeras, instalaciones sucias y sin ningún letrero que los identifique como hospital aparte no hay baño para las personas que están en sala de espera.
Nunca saben nada, les preguntas aproximadamente cuanto dura la operación y te dicen “no se” , preguntas a que hora puede venir la persona que se debe de quedar con el paciente en la noche y te dicen “en la noche” deja mucho que desear el personal que trabaja en este hospital.

2 Angelica Serrato - 2 months ago

(Translated by Google) The nurses who are on the afternoon shift are rude and arrogant and the doctor on duty does not explain your family member's situation well, she just spins it around. It was an incredible hospital with excellent care. My 17-year-old daughter was born there. My respects to the general practitioners, but the nurses should have a little humility. One as a patient pays his salary.

(Original)
Las enfermeras que estan en el turno de la tarde son groseras y prepotentes y la doctora de guardia no te explica bien la situacion de tu familiar solo le da vueltas. Era un hospital increible con excelent atencion mi hija de 17 años nacio ahi, los medicos generales mis respetos pero las enfermeras deberian tener un poco de humildad. Uno como paciente paga su sueldo.

1 Arely Balsamo - a month ago

(Translated by Google) awful hospital
Save yourselves going and getting a bad treatment if I could give you less than 5 I would give you
charge expensive
They don't give you a breakdown
The administrator never knows anything and wants to intimidate you into paying something that she does not want to tell you what it is
With a lousy attitude
awful facilities
And their doctors, terrible care, it seems that you leave worse than you entered because they don't know anything and you only complicate yourself more as a patient
They should close this seedy place

(Original)
Horrible hospital
Ahorrense ir y recibir un mal trato si pudiera darle menos 5 le daría
Cobran cara
No te dan un desglose
La administradora nunca sabe nada ay quiere intimidarte para que pagues algo que no te quiere decir de que es
Con un a actitud pésima
Horrible instalaciones
Y sus doctores pésima atención parece que sales peor de lo que entraste porque no saben nada y solo te complicas más como paciente
Deberían de cerrar este lugar de mala muerte

3 Misabid Rodríguez - a week ago

(Translated by Google) Lack of information regarding the collection of some specialties, and in the end they charge what they do not say. Also lack of attention coordination.

(Original)
Falta de información en cuanto al cobro de algunas especialidades, y al final cobran lo que no dicen. Además falta de coordinación en la atencion.

1 Ana Kassandra - 2 months ago

(Translated by Google) Very bad service at the time of my cesarean section, they left me with a very large scar, if you are paying that amount of money it would be for a better service than in the public ones.

(Original)
Muy mal servicio en la hora de mi cesaría me dejaron una muy cicatriz muy grande, si estás pagando esa cantidad de dinero que fuera de un mejor servicio que en las públicas.

1 Karelli Sandoval Palomares - 8 months ago

(Translated by Google) We are in a pandemic and the staff is very poorly protected. They are the first impression of the Hospital, they don't wear masks, and the way they answer the phones is also very grotesque.

When scheduling patients they are not given adequate instructions and when they arrive at the appointment they seem annoyed when explaining the procedures. It must be recognized that NOT ALL people know about medicine, several patients arrive with doubts and therefore it is the reception's obligation to provide detailed information.

A family member would go to scheduled surgery and a back and forth of receptions because between the same departments they do not communicate well.

I wanted to make my formal complaint and they did not allow me to do so.
If it could be rated less than one star... I wouldn't hesitate to do so.

(Original)
Nos encontramos en pandemia y el personal muy mal protegido. Son la primera impresión del Hospital, no llevan caretas, además muy grotesca la manera de contestar los teléfonos.

Al citar a los pacientes no les dan instrucciones adecuadas y al llegar a la cita parecen molestarse al explicar los procedimientos. Hay que reconocer que NO TODAS las personas conocen de medicina, varios pacientes llegan con dudas y por ello es obligación de recepción brindar información detallada.

Un familiar pasaría a cirugía programada y un ir y bajar de recepciones porque entre los mismos departamentos no se comunican bien.

Quise realizar mi queja formal y no me permitieron hacerlo.
Si se podría calificar con menos de una estrella… no dudaría en hacerlo.

1 pablo P - a year ago

(Translated by Google) They were treating one patient and one more waiting when I arrive. And they treated me up to 1 hour 30 minutes later. It took me a long time and to finish it the doctor had already left (or I don't know why he was outside as if waiting for someone) if it weren't for asking if he was just treating me, it was how the doctor returned and he attended me in a great hurry .. very Inexpensive but very bad service. I do not return to these places, I prefer to pay more but well attended. Maybe it was bad luck and it is not always the case.

(Original)
Estaban atendiendo a un paciente y uno más en espera cuando yo llegue. Y me atendieron hasta 1 hora 30 minutos después. Se me hizo mucho tiempo y para acabarla el doctor ya se había ido( o no se porque estaba afuera como esperando a alguien) si no fuera porque pregunte si ya mero me atendía fue como regreso el doctor y me atendió con mucha prisa .. muy económico pero muy mal servicio. A estos lugares no regreso , prefiero pagar más pero bien atendido . Tal vez fue mala suerte y no siempre es así.