1
Lupita Puente Guerrero -
a year ago
(Translated by Google) I liked this place because we don't have something like that in the north, but this last time I visited it I was very upset. First, when I arrived I had to make the first row to enter, they checked my temperature and I go inside, the place was semi empty, if we had 5 clients there were many, I asked who could attend me, and the lady tells me that I am going to want, I tell him which fabrics I want and I hoped that he would cut them and NOOO, he just put me on a ticket what he had chosen and he sent me to pay at the cashier and that when he will pay, he will cut the fabrics for me ,, I go to the cashier, they charge me, and since I needed haberdashery things, I had to stand in another 20-minute line, I've been inside the store for 45 minutes, they send me back to pay and come back to get my paid ticket, Well, once again I stand in line to pay and it took me 15 minutes, then I go to have my fabrics supplied, the lady checks my payment receipt and goes to a cardboard box where she puts all the orders that are made and another Sometimes he asks me what are the fabrics I wanted, I didn't even remember, I tell him what they are, believe It took me half an hour for the lady to give me 2 meters of rela and 1 meter of plastic, all of us in the row that were already 6 were very angry, I spoke with the manager and I made him see how late they are doing these rules and He told me that they are rules that they have to follow even if everyone disagrees, I make him see what they are going to do now in December, which is when there is more influx of people? Total the manager agreed with me but made me see that they as employees cannot do anything. Can you imagine if you might keep buying more things? No, you can't, it is a store that either has to change its attention to customers or it will have to close .. Too bad because it has just been stocked and it is also very well located.
(Original)
Este lugar me gustaba porque no tenemos algo así en la zona norte, pero esta última vez que lo visite si me salí muy molesta. Primero, al llegar tuve que hacer la primera fila para entrar, me checaron temperatura y voy para adentro,, el lugar estaba semi vacío,, su habíamos 5 clientes éramos muchos,, pregunte quien me pudiera atender, y la señorita me dice que voy a querer, le digo que telas quiero y yo esperaba que las fuera cortando y NOOO,, solo me puso en un tikete lo que había escogido y me mando a pagar a caja y que ya cuando pagará fuera a que me cortaran las telas,, voy a caja me cobran,, y como necesitaba cosas de mercería tuve que hacer otra fila de 20 minutos, ya ahí llevo 45 minutos dentro de la tienda, otra vez me mandan a pagar y que regrese a que me surtan mi ticket de pagado,, pues otra vez hago otra vez fila para pagar y me tardó 15 minutos,, después voy a que me surtan mis telas, la señorita reviza mi ticket de pago y va a una caja de cartón donde pone todos los pedidos que le hacen y otra vez me pregunta cuales son las telas que quería,, ya ni me acordaba,, total le digo cuales son,, créanme la señorita tardó media hora para darme 2 metros de rela y 1 metro de plástico,, todas las de la fila que ya eran 6 estábamos muy enojadas,, hable con el gerente y le hago ver lo tardado de estas normas que están haciendo y me dijo que son reglas que tienen que seguir aunque todos estén de desacuerdo, le hago ver que van a hacer ahora en Diciembre que es cuando mas afluencia de gente hay? Total el gerente estuvo de acuerdo conmigo pero me hizo ver que ellos como empleados no pueden hacer nada. Se imaginan si quizueran seguir comprando más cosas?? No, no se puede,, es una tienda que o tiene que cambiar su atención a los clientes o tendrá que cerrar.. Lastima porque la acaban de surtir y aparte esta muy bien hubicada.
