2
Jorge Eduardo Ortiz Rojas -
9 months ago
(Translated by Google) As for the service of the studio that my dad did, it was excellent, but both the cashier and the receptionist were AWFUL, the cashier made the wrong terminal with which she charged us and told us that she would make the cancellation, we told her no because we had little money already that we spent a lot on my dad's studies and there were more to go, he said he couldn't do anything that we had to pay again (even though it was his mistake), he sent us to the receptionist and worse, we were upset, yes, but never rude and she would not stop talking and said that there was no other way that we had to pay again and that otherwise they would not give us the "interpretation" service of the results.
I asked him to speak to a superior and he told me that no one could assist me because it was Saturday and they had already left, we ended up paying again and to date the money from the cancellation of the first charge has not entered our account.
Lousy! Lousy! service of those two ladies, they really made me feel that they were taking care of me in social security.
(Original)
En cuanto al servicio del estudio que se hizo mi papá excelente pero tanto la cajera como la recepcionista PÉSIMO trato, la cajera se equivocó de terminal con la que nos cobró y nos dijo que haría la cancelación, le dijimos que no porque traíamos poco dinero ya que hemos gastado mucho en los estudios de mi papá y faltaban más, dijo que no podía hacer nada que teníamos que volver a pagar (aun cuando fue su error), nos mandó con la recepcionista y peor, nosotros molestos, sí, pero nunca groseros y ella no dejaba hablar y decía que no había de otra que teníamos que volver a pagar y que sino no nos darían el servicio de “interpretación” de los resultados.
Le pedí hablar con un superior y me dijo que nadie me podía atender porque era sábado y ya se habían ido, terminamos pagando otra vez y hasta la fecha no ha entrado el dinero de la cancelación del primer cobro en nuestra cuenta.
¡Pésimo!, ¡pésimo! servicio de esas dos señoras, de verdad me hicieron sentir que me estaban atendiendo en el seguro social.