2
Christopher Moore -
a year ago
The drinks are great, that gives it the 1 extra star.
Because the service and food didn't match.
The food didn't match because I asked for a medium steak, and they sent me a rare steak, I asked for it to be medium, and sent it back, they brought it back ajd it was still pretty close to rare.
I then showed them multiple charts of what medium looks like, this isn't my opinion, but is just fact of what medium is, they sent it back.
The chef then brought the food back personally to me to argue with me on what medium is, he was very unhappy and bothered you could tell. He said it was then cooked to medium well and for me to check it, I did, it still wasn't even medium, but I accepted it as I could eat it at that point after them cooking the same steak cut up in pieces now 3 times and no more flavoring on it because their cook doesn't know what medium is.
When I said "that's close to medium I can take it" he said "oh you consider that medium? That's not medium that's medium well"
I share the picture below of what it looks like after being cooked 3 times, you tell me what it is, medium well is what a hamburger is cooked to on standard to understand what medium well is.
At this point I can hear him in the back in the kitchen complaining, I assume they don't know I know Spanish but all the staff are laughing now at this point about us and made the whole experience very uncomfortable.
They offered nothing in return for ruining the food, and this place is expensive to begin with. You expect high class service, food, and cooks when going to a place like this.
Not a staff that laughs at you right in front of you, not just once, the entire time. Paired with a cook that doesn't know how to cook, and food that needs to be sent multiple times so your eating by yourself as everyone else finished by that point.
So you want to go here?
You tell me, is the steak below, after being cooked 3 times "medium well" (compariblee to a hamburger at mcdonalds)? It's not even medium yet, but It is between medium and medium rare so I was ok with it.