5 Red 2020 - 6 months ago
Last morning Apr 17, 2022 around 5am the front desk guy or security name Armando? (I hope I spell his name right).I can't express to you enough how remarkably kind and committed this man was to his role. He Assisted me to get home safely even I am not guess in this hotel. I knock in the entrance and ask if he could help me to call taxi as I am afraid to commute and my hotel is far away like 1hr travel. In addition to offering warm smile even he wear mask I could see from his eyes. For the first time, I felt that if I had any worries or questions during the excruciating waiting for my ride, I would have someone to check in with, someone who cared, someone who could offer guidance. Please let this gentleman know that he left a mark on me. He should be commended for putting his whole heart into his role and for showing such compassion to every person.
Salute Armando