Tower Medical Group - Satellite Clinic

4 DIANA KARINA OLGUIN VALENZUELA - 4 months ago

(Translated by Google) I share the opinion of the users, the first filter of their service is the reception which is deficient and leaves much to be desired by the person who is there, they have no sense of customer service, they spend writing on their computer with the boyfriend because he was even crying, I hope they take into account our comments and suggestions. On the part of the doctor who treated me, Dr. Gerardo Velázquez was excellent.

(Original)
Comparto la opinión de los usuarios, el primer filtro de su servicio es la recepción la cual es deficiente y deja mucho que desear por parte de la persona que se encuentra ahí, no tiene sentido de atención al cliente, pasa escribiendo en su computadora con el novio por que hasta estaba llorando, ojalá tomen en cuenta nuestros comentarios y sugerencias. Por parte del médico que me atendió fue excelente Dr. Gerardo Velázquez.

2 Lourdes Rodríguez - a month ago

(Translated by Google) The phone indicated in your profile is not available. It is appreciated that you indicate the correct switchboard number, because I have tried to request an appointment but nobody answers the phone.

(Original)
El teléfono indicado en su perfil no está disponible. Se agradece que indiquen el número de conmutador correcto, porque he buscado solicitar una cita pero nadie atiende el teléfono.

1 Lucy Castillo - 4 months ago

(Translated by Google) I agree with the comments about the terrible service that you are going to come across, in the first attention, that is at the reception, they are not trained to solve or give that first attention to users who already come in vulnerable situations.

(Original)
Coincido con los comentarios sobre el pesimo servicio con el que te vas a cruzar, en la primera atención, esto es en la recepción, no están capacitadas para resolver ni dar esa primera atención a los usuarios que ya vienen en situaciones vulnerables.

1 SOCORRO PELAEZ - 8 months ago

(Translated by Google) In truth, its reception is extremely bad, due to the insurer I had to take my therapy in that place but it has been a martyrdom. The doctors and rehabilitators are quite good, however the receptionists, mainly one called Blanca Cano, are extremely rude, despotic and poorly educated. If you have. Take another option as it is disappointing.

(Original)
En verdad su recepción es sumamente mala, debido a la aseguradora tuve que tomar mi terapia en ese lugar pero ha sido un martirio. Los médicos y rehabilitadores son bastante buenos, sin embargo las recepcionistas principalmente una llamada Blanca Cano son sumamente groseras, déspotas y mal educadas. Si tiene. Otra opción tómenla ya que es decepcionante.

4 Irwin Morales - a year ago

(Translated by Google) I came from the auto insurance for a mishap in the early morning and they treated me well, the waiting time I consider average. In general, the treatment was cordial and friendly and they gave me the treatment they prescribed.

(Original)
Vine por parte del seguro del auto por un percanse en la madrugada y me atendieron bien, el tiempo de espera lo considero promedio. En general el trato fue cordial y amable y me proporcionaron el tratamiento que me recetaron.

1 máximo León - a year ago

(Translated by Google) Miss Cassandra at the reception desk is very despotic and has lousy customer service, nothing to do with the doctors inside from them, excellent service but urgently changes the receptionist, she treats you as if she were doing you a favor.

(Original)
La señorita casandra de recepción muy déspota y pésima atención al cliente nada que ver con los médicos de adentro por parte de ellos excelente servicio pero urge cambien a la recepcionista te atiende como si te hiciera un favor

1 Estephanie Aguado Cruz - a month ago

(Translated by Google) I don't know why they put phones if they never answer...

(Original)
No se para que ponen teléfonos si jamás contestan …