1 terry trevino - 5 months ago
The Hospital Nurses, Doctors and cleaning staff are excellent. With this being said the security female on staff (Sandra) is totally unprofessional and inconsiderate of her place of work. Hospital patient care should be understanding and patient not to mention professional.
There is a right way and a wrong way to deal with a customer and it's unfortunate that the distasteful experience we had here would be the only reason we would not recommend this hospital. We do understand rules and regulations what we do not understand is the unnecessary and unacceptable rudeness of one employee and hope this is brought to her attention by her superiors.
Treat others as you would like to be treated, hopefully with the upmost dignity and respect and remember, you ARE the face of this establishment, customer care is everything.
If management would like further information we would not be opposed to speaking with you.