Sephora Artz

SEPHORA ARTZ, Periferico Sur 3720, Jardines del Pedregal, Álvaro Obregón, 01900 Ciudad de México, CDMX, Mexico
Cosmetics store
User Reviews

1 Kasandra Felix - 8 months ago

I had to come 2 times after my purchase because the helpers kept giving me a wrong foundation shade, and every time I went to the cashier and told her I was there for an exchange she changed her attitude and looked annoyed, like it’s not my fault the staff is clueless and lacks profesionalismo lady ????.

1 Maria Guadalupe Garcia Lopez - a year ago

We were in pandemic and entrance was limited to 1 person and the worker who was doing the protocol checking didn’t allow me to go inside but two friends came and she let them in. I was waiting for my niece and I was going to pay and I explain that this time to the supervisor and nothing they didn’t let me in so I told them how bad it was that they weren’t doing the right thing allowing some and some were discriminated.

5 Isaac Moisiano - 2 months ago

pretty counters

4 jesus glez - 10 months ago

Ok

5 Enrique Toledo - 4 months ago

(Translated by Google) I accompanied my wife and daughter, the place is aesthetically pleasing, they find everything for their skin care, makeup, etc., I also thought that the attention of the miss. Yolanda was excellent

(Original)
Acompañé a mi esposa e hija, el lugar es agradable estéticamente, encuentran se todo para el cuidado de su piel, maquillaje, etc., además me pereció que la atención de la srita. Yolanda fue excelente

1 Luci Ansotegui - 3 months ago

(Translated by Google) The truth, disastrous attention, a girl with short green hair "attended" me and not good, she left me alone about three times, she gave me the products and left, her supervisor had to say that they had left me alone and that they should come back .

Later, I saw some divine Dior lipsticks and I told him and he says "there aren't any"...so...why do they put it on display? And the worst thing is that when I asked him about the tester of some lipsticks he told me that it was that (the same lipstick), and when I went to try on another one and we were already in front of the supervisor there, yes, he told me that for hygiene they had to use their applicators .

The truth is that I bought items from there that I needed and I went down to MAC, the guy, with super attention and I even bought more than I needed. There you can see the difference between people who like their work and those who don't. Waters with attention.

(Original)
La verdad, nefasta la atención, me "atendió" una chica de pelo cortito y verde y no bueno, me dejó sola como tres veces, me daba los productos y se iba, su supervisor tuvo que decir que me habían dejado sola y que regresaran.

Después, ví unos labiales de Dior divinos y le dije y me sale con que "no hay"...entonces...por qué lo ponen en exhibición? Y lo peor es que al preguntarle por el probador de unos labiales me dijo que era ese (el mismo labial), y cuando fui a probarme otro y ya estábamos frente a supervisor ahí si, me dijo que por higiene se tenían que usar sus aplicadores.

La verdad compré artículos de ahí que necesitaba y me bajé a MAC, el chico, con una super atención y hasta compré más de lo que necesitaba. Ahí se nota la diferencia entre gente que gusta de su trabajo y la que no. Aguas con la atención.

1 Nadia Lizette Resendiz - 2 months ago

(Translated by Google) Lousy customer service, employees do not share the values u200bu200bof the organization and not to mention the negative shopping experience in the store. The person in charge of The Ordinary pressing and with a nefarious attitude.

(Original)
Pésima atención al cliente, los colaboradores no comparten los valores de la organización y no se diga la experiencia tan negativa de compra en la tienda. La persona encargada de The Ordinary presionando y con actitud nefasta.

Map Location
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