Petco Parque La Mexicana

5 Rodrigo Solis - 4 months ago

It's a Petco Express so it has only the essentials. But the service is amazing and the products quality is great

5 Daniel Oviedo - 3 years ago

Super

1 Camila Coleman - a week ago

(Translated by Google) I requested a Groming service, I arrived in a timely manner, when I arrived they began to ask a thousand things, it was clear that they did not want to work, and nothing that they received my two dogs, in the end they ask me about an illness to report and I say none Only one of the dogs, who is 6 years old, underwent prolotherapy for spinal pain, but he is already in perfect condition and that is enough and left over, they told me that they did not have devices for handling dogs that he had to have certificates that they could do it. bathe... And I told them to see, I think they are seeing the dog walk, run, jump, it is only 6 years old and it is in perfect condition, I do not see the reason to say all this. They called a so-called veterinarian, who honestly didn't even turn to see my pet and it's a good thing she didn't because it seemed like she was coming back from Halloween (nothing from a vet...) and she just told me we don't have special handling equipment, the that we are outside we have a different level than those inside who are surely going to mishandle the pet anyway.... My astonishment had no limits and neither did my patience, the conclusion took my dogs and I do not plan to return in my life. Terrible service, LAZY staff, wanting to talk to each other, little empathy and speak badly of themselves, because they insinuated that inside they were not going to treat the pet well.

(Original)
Solicité un servicio de Groming, llegue en tiempo y forma, cuando llegue comenzaron a preguntar mil cosas, se veia claramente que no querian trabajar, y nada que me recibian a mis dos perros, al final me preguntan alguna enfermedad que reportar y digo pues ninguna solo uno de los perro que tiene 6 años se le realizó una proloterapia por un dolor de columna pero ya esta en perfectas condiciones y eso basto y sobro, me dijeron que ellos no tenian aparatos para manupulación de perros que debia llevar certificados de que lo podian bañar... Y les dije a ver creo que estan viendo al perro camina, corre, salta tiene solo 6 años y esta en perfectas condiciones no veo el motivo de decir todo esto. Llamaron a una supuesta veterinaria, que honestamente ni volteo a ver al mi mascota y que bueno que no lo hizo porque parecia que ya venia de Halloween (de veterinaria nada...) y solo me dijo no contamos con equipos especiales de manipulación, los que estamos afuera tenemos un nivel diferente a los de adentro que seguramente van a manipular mal a la mascota en fin.... Mi asombro no tenía limites y mi paciencia tampoco, conlcusión me lleve a mis perros y no pienso volver en la vida. Pésimo servicio, personal FLOJO, con ganas de hablar entre ellos, poca empatía y hablan mal de ellos mismos, porque insinuaron que adentro no iban a tratar bien a la mascota.

5 Pablo Alejandro Bravo Vargas - a month ago

(Translated by Google) Although the store is very small compared to other Petco, it has a gromming service, it is recommended that if you go on weekends, make a reservation a day or two in advance because it is always full.

(Original)
Aunque la tienda es muy chica comparado a otros Petco tiene servicio de gromming, es recomendable si vas los fines de semana hagas reservacion con uno o días de anticipación por que siempre esta lleno

5 Sandra Gutierrez Montoya - a year ago

(Translated by Google) Great Pet Store, you find everything! We have been clients for more than two years and they always take care of us very well, I take my dog u200bu200bto bathe every 3 weeks.

(Original)
Buenísima Tienda de Mascotas, encuentras de todo! Tenemos más de dos años siendo clientes y siempre nos atienden muy bien, llevo a mi perro a bañar cada 3 semanas.

1 ISC GOZ - 4 months ago

(Translated by Google) Good thing for the people who have taken good care of you, in my experience that terrible service is not only inefficient, but also without quality or sense of customer service, my solution after the bad experience in the toilet area was to go to the Santa Fe patio and well it looks like another franchise, it shows that the owner of that store only cares about the money and not his employees, much less the customers, Petco should review who gives him franchises.
Well today I went by there 06-12-22 and the place is already suspended, no wonder.

(Original)
Que bueno por la gente que la han atendido bien, en mi experiencia que pésimo servicio no solo es ineficiente además sin calidad ni sentido de atención al cliente, mi solución después de la mala experiencia en el área de aseo fue ir e a patio Santa Fe y bueno parece otra franquicia, se nota que al dueño de esa tienda solo le importa el dinero y no sus empleados mucho menos los clientes, Petco debería revisar a quien le da franquicias.
Bueno hoy pase por ahí 12-06-22 y ya está suspendido el lugar, no me extraña.

4 Isaac Zepeda - 2 months ago

(Translated by Google) A very good service and attention from the staff, they clarify doubts about their products and services.
The online shopping service is very practical.
Great variety of products.

(Original)
Un muy bien servicio y atencion por parte del personal, aclaran dudas sobre sus productos y servicios.
El servicio de compra en línea es muy práctico.
Gran variedad de productos.