1
Ana Teran -
2 weeks ago
(Translated by Google) Terrible service to give information to relatives about their patient. They don't let you see it if it's not between 10:30am and 11:30am, so you don't know if your family member was an operator or not, if it went well, nothing. According to them they will talk on the phone which they never do. I tried to contact the social service through the IMSS HGO4 Social Work Facebook account and the person who treated me had a terrible service, arrogant and stopped answering me. It would seem that they have kidnapped your relative. That all the information is given to the patient when it is something silly because the patient may be under anesthesia, asleep, they do not have a cell phone because they do not let anything pass, it is very incoherent to say that.
(Original)
Pésimo servicio para dar información a los familiares sobre su paciente. No te dejan verlo si no es en el horario de 10:30am - 11:30am, por lo cual no sabes si tu familiar fue operador, o no, si salió bien, nada. Según ellos hablarán por teléfono lo cual nunca hacen. Intenté contactar a servicio social por medio de la cuenta de Facebook IMSS HGO4 Trabajo Social y la persona que me atendió pésimo servicio, prepotente y me dejo de contestar. Parecería que tienen secuestrado a tu familiar. Que toda la información de la dan al paciente cuando es algo tonto porque el paciente puede estar bajo anestesia, dormido, no tienen celular porque no dejan pasar nada, es muy incoherente digan eso.