Instituto de Oftalmología FAP Conde de Valenciana, IAP ® Sede Centro

5 Francisco Javier Ramirez - 7 years ago

Well over all I can honestly say that the service is excellent and the stuff is friendly. I hope they always keep it that way because that kind of service is difficult to find in my country

1 Max Miranda - a year ago

Worst experience, finally got my mother’s exam and glasses in the US

5 Ernesto Cervantes - 3 years ago

Ok

1 marilu cortez - a month ago

(Translated by Google) As it is a private hospital and they treat you worse than in the imss, for a private hospital it leaves a lot to be desired.
My patient has been fasting for more than 12 hours since she was scheduled for surgery at 8 in the morning and it is 2 in the afternoon and my patient still hasn't passed.
It is a terrible service for them to be summoned at 8 if they are going to have them waiting for more than 5 hours.

(Original)
Según es un hospital privado y te atienden peor que en el imss, para ser un hospital privado deja mucho que desear.
Mi paciente lleva mas de 12 horas en ayuno ya que la citaron a las 8 de la mañana para cirugía y son las 2 de la tarde y mi paciente aun no pasa.
Se me hace de pésimo servicio que los citen a las 8 si los van a tener esperando mas de 5 horas.

1 Janina Barajas - 2 months ago

(Translated by Google) Yesterday, July 13, 22, I went to request an appointment... the security guard who was at the entrance door around 5:00 p.m. (who always has a fight with patients, because I have observed her and it is not the first time) thinks that the place belongs to her, she has no criteria, she is rude and she also accused her partner who came to control the situation to her superiors.
On the other hand, her colleague who came to attend to this problem was very reasonable, kind, conciliatory and has control of her person. Thank you, Miss Soul.

(Original)
Ayer 13 de julio del 22 acudí a solicitar una cita… la vigilante que se encontraba en la puerta de ingreso alrededor de las 17:00 h (Que siempre tiene pleito con los pacientes, porque la he observado y no es la primera vez) piensa que el lugar es de ella, no tiene criterio, es grosera y además acusó con sus superiores a su compañera que acudió a controlar la situación.
En cambio su compañera que acudió a atender este problema fue muy razonable, amable, concilia y tiene control de su persona. Gracias srita alma.

1 Fabiola Campos - 5 months ago

(Translated by Google) Is incredible!!!!.
The appointment is for 3:00 p.m., they ask you to arrive 15 minutes before.
And when you arrive they don't let you pass.
Until the appointment time.

Where we are the right of patients to a dignified treatment. Well... at least respectful?

(Original)
Es increíble!!!!.
La cita es para las 15:00, te solicitan que llegues 15 minutos antes.
Y cuando llegas no te dejan pasar.
Hasta la hora de la cita.

En dónde estamos el derecho de los pacientes a un trato digno. Bueno...por lo menos respetuoso?.

1 Ingrid Jiménez - 3 weeks ago

(Translated by Google) My grandmother went to have surgery there and went from seeing well to being almost blind, they performed a laser operation on both eyes and as soon as they operated on her they took her out, with no indications about it, no patch on her eyes to cover the light, they just said that I didn't need it and that's it.
In addition to the fact that the pseudo Doctors arrive when they want, they can make an appointment for you at an hour in the morning so that they can attend you very late. I also know that there are many interns here so your visual health is in those inexperienced hands, if they take care of you what father, if not you already messed up.
EYE: the prices are not cheap at all for them to call themselves a foundation.
look for better options

(Original)
Mi abuela fue a operarse ahí y pasó de ver bien a estar casi ciega, le practicaron una operación láser en ambos ojos y así como la operaron la sacaron, sin indicaciones al respecto, ni parche en los ojos para cubrir de la luz, solo dijeron que no lo necesitaba y ya.
Además de que los pseudo Doctores llegan cuando quieren, te pueden citar a una hora en la mañana par que te atiendan muy tarde. También sé que hay muchos pasantes aquí por lo que, tu salud visual está en esas manos inexpertas, si te curan qué padre, sino ya te fregaste.
OJO: los precios no son nada baratos para que se hagan llamar fundación.
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