Holiday Inn Mexico Buenavista, an IHG Hotel

5 Arinze Uche - 2 months ago

I loved my stay here. Although we got here early from another country they didn't let us check in until after awhile but still they gave us WiFi ????. They are happy to explain when we ask questions and they also try to accommodate all our requests. There is a complimentary buffet breakfast. There's also buffet lunch for $20 per person. The rooms are clean, you can cast things to the TV and watch what you want

5 Mark M - 3 months ago

Awesome experience! Wonderful staff and service. The rooms are clean and updated.
Hotel is centrally located. The Starbucks in the lobby is a blessing in disguise. The underground parking is very convenient. Enjoyed our stay here.

0 Bo9199 - 5 months ago

The gentleman at the front desk who checked me in is excellent. He was attentive to all my needs and answered all my questions. He was energetic, courteous, and very professional. In addition, pretty decent breakfast, nice rooftop pool and gym, hotel location safe, is close to public transportation, uber is everywhere, and close to a lot of points of interest.

0 broso - 4 months ago

The hotel -- the room, the reception, the gym and pool -- everything is of excellent quality. The only issue I had was the Internet on the third floor. While it functioned reliably for most things, SKPYE and Zoom did not work well -- the voices and video were choppy to to the point of unusable. Everything about the hotel was great. I'll be back.

4 Nakkea Fitzgerald - 3 months ago

My spouse and I stayed for 2 nights. We had a late night arrival in which a bellhop nicely met us and helped us with our bags. The staff was very friendly and we were also informed that they do currency exchange! The rooms were clean and well kept. The only downfall that we really had was that the ice machines are on the 2nd and 4th floor, and we weren’t informed that you needed a key associated with that floor to access it (great for security, just this wasn’t communicated to us). The room service was also great and quick! Also, don’t count out the hotel restaurant- the food was great, staff was friendly, and super reasonable pricing! Ubers to the city center are dirt cheap (around $5 USD). There’s also a coffee shop just across the street that is super cute with a court yard!
I would recommend this place to family and friends!

1 Demetrio Gonzalez - 3 months ago

Not recommendable. because I reserved a king bed and they gave me 2 double beds, to sleep my wife and I in each one. but that is not the problem, rather the person who attended me simply washed his hands saying that because I booked it in an agency they are not responsible and can only give you what they have available, not what you pay or want. It is a terrible service since you arrive they receive you with a face of few friends and nobody gives a solution. Not recommended, and I'm an IHG member.

5 hkhan481 - 4 days ago

Good location. Wonderful staff. Great house keeping. In house restaurant is reasonable good caring service. Check in and out was quick and easy. Clean environment.