Fiesta Inn Plaza Central Aeropuerto

1 Morgan Edwards - 2 months ago

After our flight was cancelled, American Airlines shipped us to this hotel. The staff members were incredibly rude and unhelpful. They couldn’t even provide 2 water bottles - only 1 bottle per room which makes no sense. The room seemed clean but the sheets smelled like chlorine and were stiff. The toilet was broken and the AC never truly worked. Getting in and out of the hotel, especially when the mall is closed, is difficult and time consuming. It’s also not very close to the airport - at least 15 minutes. The buffet food was dismal - hot dogs and white rice. However, I’m not sure how much of this has to do with the hotel or American Airlines. Hope this helps but there’s plenty of beautiful, comfy places to stay where people are incredibly sweet for a better price in CDMX.

4 Wessel 97 (vwporschefreak97) - 2 months ago

Good hotel, good rooms and decent breakfast. Only complaint is some of the personel is rude and dont seem to care about their customers.

Some others are actually very helpful so i guess it just depends on luck when you get there whos helping you

4 Kathryn Gillett - 2 months ago

The rooms and amenities are excellent. But check in took 20 minutes, even though there were 3 people at the check in desk. It makes no sense to me why it took so long.

1 Ibrahim Abousabaa - 2 months ago

Well, after almost 20 minutes waiting in line for the check in suddenly the receptionist made some one to cut the line in front of me, when I disagreed with such behavior suddenly all of them started to play dead, not responding to me, this is completely not acceptable, what has she done is completely disrespect for all the people tired waiting in line. PLEASE TEACH YOUR STAFF TO RESPECT YOUR GUESTS

1 Ivan Russell Lara - 5 months ago

I saw airport in the name and that it had a good rating so I booked, it wasn't even around the airport it took 15 minutes with light traffic to get there. I also think my security was compromised by staff. I received a call around midnight and the caller knew my name as well as my dad's and knew specifically that I was a guest there, information that nobody would have known. The caller also knew we had American passports. I thought this call was legitimate and was afraid to leave the room. It ended with us missing our early morning flight and us being escorted by heavily armed guards to the airport.

5 jesse vandiest - 6 months ago

Excellent. Nice rooms. Friendly, helpful staff. Pretty close to the airport. Recommended

5 Lalfak Zuala - a month ago

Was a nice night for one night. Located close to airport