Citibanamex branch Magdalena Contreras

3 Armando Estrada - 2 months ago

Ok

5 Alberto Espejel - 2 months ago

(Translated by Google) Fast and friendly service.

(Original)
Servicio rápido y amable.

4 Reyna Alvarez - 2 months ago

(Translated by Google) They are very attentive and helpful

(Original)
Son muy atentos y serviciales

1 Lourdes Hernández Rojas - 3 years ago

(Translated by Google) They should include a - 1 in stars for this branch since the elements are always insufficient for the demand of clients, they are 5 boxes and they only work 2, in executive attention they are 2 modules and only one works. The waiting time is excessive. But in addition, if it was not enough, the staff is not trained because when my turn arrives they tell me to wait for the one next to them to finish their transaction since they do not know how to make transfers ... ??? Then you ask with management and it is not.
I beg attention!

(Original)
Deberían incluir un - 1 en estrellas para esta sucursal ya que los elementos son siempre insuficientes para la demanda de clientes, son 5 cajas y solo laboran 2, en atención de ejecutivos son 2 módulos y solo trabaja uno. El tiempo de espera es excesivo. Pero además por si fuera poco el personal no está capacitado ya que al llegar mi turno me dicen que espere a que el de a lado termine su transacción puesto que no sabe hacer transferencias...??? Entonces pides con la gerencia y no esta.
Suplico atención!!!

4 Juan Carlos Morales - 2 years ago

(Translated by Google) It is a Small branch and they take time in the Service due to the COVID measures

(Original)
Es una sucursal Pequeña y tardan en el Servicio por las medidas de COVID

1 Fer López - 3 years ago

(Translated by Google) Only why you can not put less stars, in this branch treated unworthily people who attend today my mother was for his pension and treated rudely, his staff is not able to solve simple situations, They tried to force her to acquire another card and when trying to check another account that she manages there they refused and they told her that on the 1st they only attend pensions, that is, they can only do the paperwork they say.

(Original)
Solo por qué no se pueden poner menos estrellas, en esta sucursal tratan de manera indigna a las personas que asisten el día de hoy mi madre fue por su pensión y la trataron de manera grosera, su personal no está está capacitado para resolver situaciones sencillas, trataron de obligarla a adquirir otra tarjeta y al tratar de revisar otra cuenta que maneja allí se negaron y le dijeron que el día 1ro solo atienden pensiones, es decir solo se pueden hacer los trámites que ellos dicen.

3 Gregorio Mendoza García - 9 months ago

(Translated by Google) Well it is closed on a skillful day

(Original)
Pues esta cerrada en un dia habil