Cinemex

1 John Serrano - 2 months ago

The sound was ridiculously loud for a tiny space. (Platinum theater 1) It was uncomfortable for our whole group and they refused to lower the volume. We had to put kleenex in our ears to be able to stay. (If it had been only me, I would have left nd demanded a refund.) Service was terrible. It took over 5 requests and 45 minutes to get a spoon. They ignored the bell and served the food in stages, interrupting the movie for everyone. Not only was it NOT a platinum experience, it was bad enough for us to agree to NEVER go to those theaters again. It's a pity they can't hire or train decent staff, from sound calibrators for each theater according to size, to food servers who actually WANT to do their job and help their customers.

5 ツMomentz - 3 years ago

Good place to chill with family and friends

5 Frank CasPe - 5 months ago

Like

5 Fernando Adrian R.J - 4 years ago

The best place to watch a movie, it's clean there are staff if you have any question a very comfortable place

5 Bernardo Solis - 3 months ago

Good service

5 Tannia Lozano - 4 years ago

This one, as opposed to other Cinemex theatres, delivered the food before the movie started in the VIP hall.

3 Erin Yap - 3 years ago

The arrangement of seats for Platino could be comfier and better. Beware of seats on the edges 'cause you'd literally be beside the wall, and that doesn't make it too easy when looking at the screen... Especially if you're watching in 3D. It's also quite annoying that servers will come up to you while watching the movie to ask if you'd like to order anything. If we didn't press the button to call, why bother the viewers?