1
Michael McQuade -
4 years ago
Originally I rated this restaurant very high. They had a 2 x 1 promotion going on for quite some time and it felt like a very good deal for the quality and amount of food. Since the meat is all you can eat, I would often come here instead of having to choose a specific cut at a normal restaurant. One day they gave me a free dinner coupon, which under normal circumstances is not very useful because I would always bring an extra person and take advantage of the 2 x 1 promotion that they had. However, I decided to bring along a third person to take advantage of the coupon on the last day before the coupon expired. When I tried to use it though I found that it has to be after 6 pm in order to use the coupon. So, I asked the manager if he could do anything and the manager Cesa promised me that the next time I came he would let me use it. I accepted his promise and came again and tried to use the coupon, however they declined to allow me to use it, stating that the coupon was expired and they absolutely can’t do any promotions in December. Cesa was not there for me to ask him to remember his promise, and the other manager did not seem to care about his promise at all. The manager actually told me that if they gave us one buffet for free (we were a party of two) then the restaurant would charge him for it. I can’t believe such a lie, that a manager would have literally no tools to appease a customer. The other problem that bothered me is that when we entered, it was the first of December, they did not tell us that the two for one promotion was no longer valid. We mentioned this to him too and he said he would educate his employees, but he was the one who welcomed us when we came in.
My final complaint is that when you’re here sometimes the people who bring the meat will completely ignore you, not offering you any meat and instead returning to the kitchen with a full stick/rack of meat.
The meat is a bit salty but overall I like the taste of it. I do not recommend the salad bar, there was never anything good there. There is also a pasta chef who will make you various pastas. I tried the fettuccini alfredo but it was not good at all.