1 Lupita Orozco - 4 months ago
We had our reservations booked never received a call nor email stating the reservation had been canceled. After a very long drive to our destination we tried to check in just to be informed we no longer had reservations at the hotel. When asked any questions as to why we were constantly given the run around and given different stories. They stated they called multiple times but I never received a call from the hotel. We left very disappointed and with nowhere to stay as all other hotels were booked. I would suggest taking your business else where if you don't want any surprises at your arrival to the hotel.