1
Je Suis Encrateia -
2 years ago
About 2 months ago I alerted the owner that locations were selling their products as vegan that were not vegan.
Rather than just give a negative review, I reached out to the owner about it.
At first the owner seemed to just brush it off and push the blame on the locations selling the products. They were even tagging items that weren't vegan as vegan on their social media. (I believe this they actually stopped doing since I reached out.)
Expecting the owner the correct the situation, I was surprised to return to one of the locations and the issue was never resolved.
I spoke with the owner of the establishment and they surprised to hear this, as well as the employees who have been there for a long time. They weren't informed about anything, meanwhile, people who think they're eating vegan products are not.
He said it is Curcuma37s responsibility as the vendor to inform them on what they're receiving, which others have also agreed with.
If you care about your customers and your brand, this is something you would do. With al the time that has passed, I think the actions, or lack of, speak for themself.
So if you have a food allergy or dietary restriction, you'll want to take caution when eating these products.