1 Los Viajeros Life - 2 months ago
My wife and I arrived around 6p and the place was lively and the music was great. After seating ourselves, a server came over and took our drink orders, which took 15 minutes to receive. We ordered one crab tostada and Camarones al mojo de ajo. 45 minutes later, the server brought the crab tostada, then went to lunch. After an additional 45 minutes, I asked if I could get my food and a young man stated he would check on the order. Apparently, they didn't prepare the order, so he ignored us! I finally asked for the check, which he brought, after 15 minutes, and when the server took my credit card and I stated that after 2.5 hours I was still hungry, she shrugged her shoulders and said, "Well...I turned it in!" No apology. No concession. No offer for something else...NOTHING! 2.5 hours wasted and I left hungrier than when I arrived! Horrific service!